Sarveshwaran Naidu
Business Leader
Navi Mumbai,MH
Summary
Results-driven Sales Operations Manager known for highly productive and efficient task completion. Possess specialized skills in strategic planning, CRM management, and data analysis essential for optimizing sales processes. Excel in leadership, communication, and problem-solving to enhance team performance and drive organizational growth.
Overview
8
8
years of professional experience
Work History
Business Manager
Caredata Infomatics Pvt Ltd
Mumbai
09.2024 - Current
- Oversaw strategic initiatives for nationwide expansion and revenue generation in healthtech.
- Collaborated with product and implementation teams to drive innovative growth strategies.
- Managed operational workflows to maintain efficient client support.
Sales and Operations Manager
Thyrocare Technologies Ltd
Navi Mumbai
12.2021 - 08.2024
- Enhanced business growth and retention strategies nationwide through franchise partnerships.
- Managed the business of 25 crores across India under B2B channels, with a team strength of 45 members and around 90 phlebotomists to run B2C orders, with the support of team leads.
- Guided recruits in mastering domain-specific workflows to address client concerns effectively.
- Conducted data-driven analysis to assess performance gaps and opportunities in implemented schemes.
- Expanded business relations with both existing and new stakeholders using strategic approaches.
- Developed strategic plans for phlebotomists aligned with territory-specific orders.
- Conducted geographical and market analysis to identify potential business opportunities.
- Developed geography-specific teams at the PAN India level to optimize business outreach.
- Tailored communication for each client category.
- Monitored growth metrics every quarter.
Manager- Healthcare Skilling, Training & Development
AAA + HealthCare Consultancy Pvt Ltd
Mumbai
07.2019 - 12.2021
- Streamlined workflows in vertical building and precise material identification.
- Elevated product promotion strategies to engage ideal demographic.
- Executed strategic promotional operations within assigned project.
- Collaborated on CSR initiatives and managed diverse retail and corporate projects.
- Directed the team toward strategic goals that aligned with the vision.
- Developed project proposals, created cost estimates, and planned execution strategies.
- Fulfilled content restructuring requirements in clinical research.
- Conducted RCA on reports to understand the necessary actions.
- LMS quality management and data analysis.
- Ensured timely inventory and calibration of medical devices pre and post-training.
Zonal Head (South Zone)
Thyrocare Technologies Ltd
Navi Mumbai
01.2017 - 07.2019
- Supervised and guided over 20 executive professionals.
- Implemented initiatives driving remarkable growth in revenue within assigned clusters.
- Executed experiments in the market through pilot projects, resulting in positive outcomes.
- Prepared and submitted data-centric MIS reports tailored to management needs.
- Compiled detailed statistics by leveraging various domains, including Power BI.
- Monitored efficiency and effectiveness of teams through integrated CRM platforms.
- Conducted geographical analysis to evaluate market root strength.
- Monitored franchise compliance with company TTTH guidelines in the designated area and reported findings to management.
Education
Bachelor of Science - Chemistry
Mumbai University
Mumbai01.2016
HSC - Science
Maharashtra State Board
Mumbai01.2013
SSC - Common Subjects
Maharashtra State Board
Mumbai01.2011
Skills
- Client Relationship Management
- Business Analysis
- Strategic Planning
- Team Leadership
- Effective Issue Resolution
- System improvement
Awards
- Letter of Appreciation from SMES Nursing College, Mumbai in conducting the Ventilator Management Training for students and faculties
- Letter of Appreciation from Cama and Albless Hospital, Mumbai in conducting the Ventilator Management Training to Nursing Staffs and Incharge
Hobbies and Interests
- Trekking and Camping
- Exploring and adventure
- Reading books and stories
Tools
- CRM Software
- Cloud agent
- Freshdesk
- Genesys
- Clever tap
- Metabase
Languages
- English
- Hindi
- Marathi
- Tamil
Disclaimer
I do hereby confirm that all the above furnished details are true to the best of my knowledge.
Timeline
Business Manager
Caredata Infomatics Pvt Ltd
09.2024 - Current
Sales and Operations Manager
Thyrocare Technologies Ltd
12.2021 - 08.2024
Manager- Healthcare Skilling, Training & Development
AAA + HealthCare Consultancy Pvt Ltd
07.2019 - 12.2021
Zonal Head (South Zone)
Thyrocare Technologies Ltd
01.2017 - 07.2019
Bachelor of Science - Chemistry
Mumbai University
HSC - Science
Maharashtra State Board
SSC - Common Subjects
Maharashtra State Board
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