Sarwar Sayyed
Pune
Summary
Senior Project and Program Manager with 16+ years of experience leading complex infrastructure, cloud transformation, and enterprise ITSM initiatives across global organizations. Proven ability to drive large-scale programs from planning through execution while maintaining strong governance, risk management, and stakeholder alignment. Experienced in managing cross-functional teams, overseeing cloud migration programs, and implementing structured delivery frameworks that improve operational efficiency and reliability. Currently leading an enterprise ITSM transformation program while managing a team of project managers and coordinating delivery across multiple business units.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Project & Program Manager
Wolters Kluwer
Pune, India
09.2023 - Current
- Lead enterprise-wide ITSM transformation initiatives across multiple business units, managing a team of nine project managers responsible for driving service management improvements and governance alignment.
- Coordinate complex infrastructure and operational programs involving cross-functional teams across infrastructure, security, networking, database, and application domains.
- Drive cloud transformation initiatives including planning and execution of on-premise to cloud migration programs aimed at improving scalability, operational resilience, and infrastructure efficiency.
- Develop migration wave strategies based on application dependency mapping, workload criticality, and infrastructure readiness to ensure controlled transitions with minimal operational disruption.
- Collaborate with cloud architects and infrastructure teams to support cloud landing zone preparation including network configuration, access management, monitoring setup, and governance policies.
- Implement structured governance practices including JIRA-based tracking of project tasks, formal Change Request submissions, CAB reviews, and Go/No-Go release readiness meetings.
- Oversee staging-to-production deployment cycles during migration windows ensuring validation testing, rollback readiness, and post-deployment monitoring are executed effectively.
- Improve leadership visibility into program progress by implementing reporting dashboards that highlight delivery milestones, risk exposure, operational KPIs, and dependency tracking.
- Drive proactive risk identification and mitigation planning across geographically distributed teams to maintain operational continuity and project delivery timelines.
- Engage closely with business stakeholders, engineering teams, and operational leadership to align delivery priorities and ensure successful program outcomes.
Project Manager
MPHASIS
Pune, India
09.2016 - 09.2023
- Managed cloud migration and infrastructure modernization initiatives to ensure alignment with project scope, timelines, and financial constraints.
- Directed migration initiatives of on-premise workloads to AWS and Azure, facilitating collaboration between cloud architects, infrastructure engineers, and application teams to achieve smooth transitions of applications and services.
- Defined migration execution strategies including phased migration waves, dependency mapping, and release planning to minimize operational disruption during infrastructure transitions.
- Directed cross-functional collaboration between cloud engineering, infrastructure, networking, security, and application teams to support hybrid cloud and infrastructure transformation programs.
- Leveraged data-driven insights and operational metrics to support strategic decision-making and improve program delivery performance.
- Facilitated effective resource distribution by aligning priorities among infrastructure upgrades, cloud migration efforts, and continuous operational programs.
- Collaborated closely with enterprise clients to identify business requirements, modernization opportunities, and cloud adoption strategies aligned with long-term technology roadmaps.
- Enhanced client satisfaction through structured governance practices, transparent reporting, and regular stakeholder engagement throughout the program lifecycle.
- Developed program milestones and delivery roadmaps in partnership with technical architects and key stakeholders to ensure alignment with business objectives.
- Directed talent acquisition and onboarding, establishing mentoring frameworks to enhance team capability.
- Developed and maintained risk tracking systems, dependency management protocols, and executive dashboards to monitor program performance.
- Managed collaboration among diverse teams to achieve project objectives while enhancing operational efficiency and supporting cloud integration efforts.
Project Manager
EMC2
08.2015 - 09.2016
- Directed project management initiatives for EMC's storage infrastructure, ensuring alignment across multiple product lines in the Americas.
- Managed end-to-end storage infrastructure project planning and execution to facilitate collaboration between engineering support and field teams.
- Led cross-functional collaboration to drive efficient delivery across data protection and storage product portfolios.
- Managed release schedules, deployment plans, and upgrade cycles across multiple regions.
- Facilitated technical deep-dive reviews with engineering and support SMEs to validate design, performance, and readiness.
- Managed staging-to-production transitions and coordinated scheduled production upgrades during weekends to ensure seamless deployment, validate release readiness, and prevent production failures while minimizing business impact.
- Monitored program risks, defects, and dependencies, implementing mitigation actions to protect delivery timelines.
- Standardized reporting and communication workflows to enhance visibility into program health and resource utilization.
- Collaborated with product management to incorporate customer feedback and regional requirements into product enhancements.
- Supported field escalations by aligning engineering, operations, and customer service teams to resolve issues quickly.
- Drove continuous-improvement initiatives by identifying process gaps and implementing enhancements to delivery workflows.
Project Manager
Tech Mahindra
06.2013 - 08.2015
- Reviewed assigned projects with respect to the scope of Data center operations & IT infrastructure support, on various IMAC projects
- Executed projects like Network Refresh, Upgrade, or new setup of data and voice networking solutions and Enterprise computing at Data centers and remote client facilities.
Unit Manager
Mphasis an HP Company
11.2007 - 06.2013
- Managed a team of 43 members, offering constructive feedback on their performance
- Successful transition from the US to the Pune team
- Identified key stakeholders and obtained their input on the primary scope of the proposed project.
Education
Computer Science -
Pune University
05-2004
Skills
- Program & Project Leadership
- Cloud Migration (On-Prem → AWS)
- Cloud Infrastructure & Landing Zone Setup
- Hybrid Cloud Programs
- Disaster Recovery & Business Continuity
- ITSM Transformation Programs
- Governance & Risk Management
- Migration Wave Planning
- Release Management & Go/No-Go Decisions
- Process Optimization
- Tools: JIRA, Clarizen, Power BI, SharePoint, Power Automate, AWS, Azure
Certification
- AWS Solution Associate
- Scrum Master
- ITIL
- PMP Trained
Languages
English
Timeline
Sr. Project & Program Manager
Wolters Kluwer
09.2023 - Current
Project Manager
MPHASIS
09.2016 - 09.2023
Project Manager
EMC2
08.2015 - 09.2016
Project Manager
Tech Mahindra
06.2013 - 08.2015
Unit Manager
Mphasis an HP Company
11.2007 - 06.2013
Computer Science -
Pune University
Visa
- Currently holding B1/B2 visa