Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarwar Sayyed

Sr. Project & Program Manager
Pune

Summary

Experienced Program Manager skilled in managing functional operations and projects related to IT Infrastructure. Advanced understanding of organizational strategies, people management, stakeholder management and contracting. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Sr. Project & Program Manager

Wolters Kluwer
09.2023 - Current
  • Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost.
  • Utilize expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.
  • Communicate with end-users to provide timely and accurate information and status updates.
  • Establish milestones and objectives based on input from functional areas and stakeholders.
  • Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Develop detailed plans based on broad guidance and direction.
  • Develop strategic plans, setting clear objectives and achievable milestones for the team.
  • Identify issues, analyzed information and provided solutions to problems.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.
  • Coordinate people and processes to ensure that our projects are delivered on time, within budget and produce the desired results.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Program Manager

MPHASIS
2 2019 - 09.2023
  • Responsible for managing a team of developers and testers and ensuring that the project is delivered effectively within the approved scope, schedule, and budget.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Interacted with customers and clients to identify business needs and requirements.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Built teams to address project goals and objectives for multiple projects.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

Delivery Manager

MPHASIS
09.2016 - 02.2019
  • Majorly focused on the infrastructure cloud-based projects like Data Center migration to Cloud (AWS and Azure), Oracle Database 18c upgrade, Decommissioning/Replacing old devices, and removing unwanted trust remediation for CBU.

Project Manager

EMC2
08.2015 - 09.2016
  • Worked as a Project Manager for EMC (product-based company) and handled storage Infrastructure projects (Data Domain) & successfully executed and delivered projects for various products under the EMC product portfolio across the Americas.

Project Manager

Tech Mahindra
06.2013 - 08.2015
  • Reviewed assigned projects with respect to the scope of Data center operations & IT infrastructure support, on various IMAC projects
  • Executed projects like Network Refresh, Upgrade, or new setup of data and voice networking solutions and Enterprise computing at Data centers and remote client facilities.

Unit Manager

Mphasis an HP Company
11.2007 - 06.2013
  • Managed a team of 43 members, offering constructive feedback on their performance
  • Successful transition from the US to the Pune team
  • Identified key stakeholders and obtained their input on the primary scope of the proposed project.

Education

Computer Science

Pune University
05.2000 - 05.2004

Skills

Program and People Management

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Certification

AWS Solution Associate

Timeline

Sr. Project & Program Manager

Wolters Kluwer
09.2023 - Current

Delivery Manager

MPHASIS
09.2016 - 02.2019

Project Manager

EMC2
08.2015 - 09.2016

Project Manager

Tech Mahindra
06.2013 - 08.2015

Unit Manager

Mphasis an HP Company
11.2007 - 06.2013

Computer Science

Pune University
05.2000 - 05.2004

Program Manager

MPHASIS
2 2019 - 09.2023

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Sarwar SayyedSr. Project & Program Manager