Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline

Sashank Sekhar K

Account Run Lead, Mainframe Operations Manager
Hyderabad

Summary

Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Account Run Lead

DXC Technology
Hyderabad
08.2020 - Current
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Launched quality assurance practices for each phase of development
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Analyzed client feedback to adjust coaching sessions accordingly.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Scrum Master

Infosys
Hyderabad
07.2019 - 07.2020
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Worked to provide continuous improvement for product development lifecycle.

Mainframe Scheduler

Optum
Hyderabad
04.2016 - 05.2019
  • Troubleshot business logic and performance issues in existing mainframe applications.
  • Monitored code and overall application to drive seamless performance.
  • Reacted calmly during times of highly stressed or emergency situations.
  • Led server infrastructure development, quality assurance, staging and production systems.

Software Engineer

HSBC Global Technology
Hyderabad
06.2012 - 04.2016
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Analyzed data to coordinate installation of new systems or modification of existing systems.

Mainframe Operator

Maintec Technologies (On Contract To IBM)
Chennai
04.2011 - 06.2012
  • Processed requests for service from internal and external customers.
  • Complied with data transmission laws and regulatory guidelines when sending and storing sensitive data.
  • Reacted calmly during times of highly stressed or emergency situations.

Education

Bachelor of Technology - Information Technology

MLR Institute of Technology, Hyderabad
09.2005 - 06.2009

Skills

    Performance improvements

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Software

Mainframes Scheduler

Mainframes operator

Mainframes Operations Manager

ITIL V4

Project Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Account Run Lead - DXC Technology
08.2020 - Current
Scrum Master - Infosys
07.2019 - 07.2020
Mainframe Scheduler - Optum
04.2016 - 05.2019
Software Engineer - HSBC Global Technology
06.2012 - 04.2016
Mainframe Operator - Maintec Technologies (On Contract To IBM)
04.2011 - 06.2012
MLR Institute of Technology - Bachelor of Technology, Information Technology
09.2005 - 06.2009
Sashank Sekhar KAccount Run Lead, Mainframe Operations Manager