I am a diligent professional with over 13 years of experience in Technical Customer Support focused on ITIL framework and SQL integration. I possess a strong background in using modern software development techniques and have proven success in managing critical support issues and leading teams towards operational excellence. Passionate about continuous learning and adapting to new technologies
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dashboard designing Designing new dashboards through Excel, power BI and SNOW
ITIL V4 Foundation
Dashboard Designing using Power BI, Excel, SNOW
ITIL V4 Foundation