Sasi Kumar
Business Analyst
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Business Analyst
Tata Consultancy Services
01.2019 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Identified opportunities for cost savings through streamlined processes while maintaining quality standards.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Provided ongoing support to team members during transition periods following process updates, minimizing disruption and maintaining productivity levels.
- Facilitated training sessions for employees on newly implemented processes, ensuring seamless adoption across the organization.
- Coordinated testing efforts for proposed changes to ensure smooth integration into existing systems without compromising functionality or stability.
- Generated standard and custom reports to provide insights into business performance.
Senior Process Associate
Tata Consultancy Services
03.2015 - 01.2019
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Ensured regulatory compliance within all aspects of the operation by conducting thorough audits and implementing corrective actions when necessary.
- Streamlined processes by identifying inefficiencies and implementing solutions to enhance productivity.
- Managed critical projects, successfully meeting deadlines while maintaining high-quality outputs.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Maintained database systems to track and analyze operational data.
- Reduced production downtime with regular equipment maintenance and timely issue resolution.
- Analyzed data trends to recommend data-driven decisions that led to enhanced performance metrics.
Education
MBA - Computer And Information Sciences
Periyar University
Salem 04.2001 -
Bachelor of Science - Computer Applications
MGR College
Hosur 04.2001 -
Skills
Operations Analysis
Timeline
Business Analyst
Tata Consultancy Services
01.2019 - Current
Senior Process Associate
Tata Consultancy Services
03.2015 - 01.2019
MBA - Computer And Information Sciences
Periyar University
04.2001 -
Bachelor of Science - Computer Applications
MGR College
04.2001 -
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