Satarupa Bhattacharya Ghosh

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Key Assignments and Projects :

Project : Diligenta

Role : Project and Test Manager

Customer : PHX Life, Aviva, Lloyds Banking Group

Tenure : 13 Years and continuing.

Description : TCS BaNCS’ comprehensive product portfolio is dedicated to providing business solutions to financial institutions globally. The solution suite is designed to help financial services institutions enhance end customer experience, enabling them to embrace open and innovative technologies that embody true digital customer engagement. Deployed at more than 450 installations worldwide, it is the largest collection of components, enterprise and consumer apps for the financial industry made available through the cloud, helping firms become more agile and intelligent by leveraging the power of new and extended ecosystems.

Experience and Learning Summary :

Hands on experience in Test Design,Execution, planning and management of Functional Changes and Tickets of existing BAU projects and transformation programs.

Successfully man handled multiple Domain based BAU and Transformation Releases.

Have hands on prior experience of the Operations and Test execution for various Insurance Functionalities in Life and Pensions.

Expertise in Customer and Policy Admin, Claims, Interfaces, Schemes, Agency Admin and Statements.

EMDP from IIMK