Summary
Overview
Work History
Skills
Academic Qualification
Significant Attainments
Linguistic Proficiency
Personal Information
Timeline
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Satender Singh Sajwan

Operations Manager
Noida

Summary

Professional experience of over 14 years in Insurance (P&C and Life). Proficiency in problem-solving; a self-starter with excellent written/verbal communication skills. Experience in insurance and management reporting. Experience in remote Transitions & reverse transition. Hands-on knowledge of OCR tools like Hyperscience. Experience of working in a project environment and a flexible and adaptable working style. Understanding of Insurance products and automation technologies available.

Overview

15
15
years of professional experience

Work History

Manager Operations

Accenture (Health and Benefits)
10.2022 - Current

Manager Operations

Genpact
03.2021 - 10.2022

Assistant Manager (Team Leader)

Genpact
07.2017 - 03.2021

Management Trainee/Team Leader

Genpact
09.2015 - 07.2017

Process Developer & Process Trainer

Genpact
11.2012 - 08.2015

Process Associate

Genpact
03.2009 - 10.2012

Skills

Insuranceundefined

Academic Qualification

Graduate Degree in Commerce (B.COM) - Delhi University

Significant Attainments

  • Always ranked in the top 2 in Performance Management System
  • Part of several automation projects (Hyper Science and Iridium)
  • Green belt certified with an efficiency improvement project.
  • Awarded with a silver award for being the best trainer in the entire COE.
  • Received written customer appreciation for delivering on multiple responsibilities.
  • Countless awards at different occasions for outperforming (Silver, Gold, Special recognitions)
  • Certified in Intro 320 (Property & Causality Insurance) from Insurance Institute of America (The Institute)
  • LOMA 281 certified (2017), LOMA 291 certified (2022)
  • Retention champ for 1st half of 2018 & 2021 with zero attrition

Linguistic Proficiency

English/Hindi

Personal Information

  • Passport Number: Z6878136
  • Date of Birth: 07/03/1987
  • Marital Status: Married

Timeline

Manager Operations

Accenture (Health and Benefits)
10.2022 - Current

Manager Operations

Genpact
03.2021 - 10.2022

Assistant Manager (Team Leader)

Genpact
07.2017 - 03.2021

Management Trainee/Team Leader

Genpact
09.2015 - 07.2017

Process Developer & Process Trainer

Genpact
11.2012 - 08.2015

Process Associate

Genpact
03.2009 - 10.2012
Satender Singh SajwanOperations Manager