SATENDRA KUMAR
Noida
Summary
Dynamic Research Analyst with a proven track record at Machwan Pvt Ltd, leveraging strong analytical skills and data analytics to enhance client satisfaction and exceed sales targets. Adept at project management, I fostered long-term client relationships and streamlined processes, driving significant revenue growth and ensuring tailored solutions for diverse client needs.
Overview
3
3
years of professional experience
Work History
Research Analyst
Machwan Communication and Research
02.2025 - 07.2025
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Key Account Customer Service Representative
FLIPKART REST BUSSINESS PVT LTD
11.2023 - 01.2025
- Streamlined account management processes for improved efficiency and client retention.
- Nurtured long-term relationships with key clients through consistent communication and attentive service.
- Conducted thorough competitor analysis to stay ahead of market trends and provide clients with cutting-edge solutions for their business needs.
- Collaborated with sales teams to identify upselling opportunities and contribute to revenue growth.
Sales Coordinator
LEDURE LIGHTING PVT LTD
10.2022 - 09.2023
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
B.COM - Accounting And Finance
C.C.S UNIVERSITY MEERUT
MEERUT04-2024
Skills
- Strong analytical skills
- Microsoft Excel
- Project management
- Data analytics
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Research Analyst
Machwan Communication and Research
02.2025 - 07.2025
Key Account Customer Service Representative
FLIPKART REST BUSSINESS PVT LTD
11.2023 - 01.2025
Sales Coordinator
LEDURE LIGHTING PVT LTD
10.2022 - 09.2023
B.COM - Accounting And Finance
C.C.S UNIVERSITY MEERUT
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