Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
SATENDRA SINGH

SATENDRA SINGH

Unsecured Lending
H.NO.29 Inderpuri, Near Dholi Pyau ,Mathura , Uttar Pradesh

Summary

Adaptable and forward-thinking methodical about capturing every business development opportunity with multi-pronged approaches. Focused on continuous improvement of sales numbers through strategic management of teams and monitoring of market trends. Skillfully build connections and remove roadblocks by leveraging Rich industry expertise.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
1
1
Language

Work History

Sr. Sales Manager

Shriram Finance Limited
Agra
12.2022 - Current


  • Identifying New Channels for Generation of Personal Loan Business.
  • Managing and guiding the DSA, This includes providing training, and support to ensure the team is equipped with the necessary knowledge and skills to promote and sell personal loans effectively.
  • Developed and maintained strong relationships with key clients.
  • Conducted market research and analysis to identify new business opportunities, leading to the successful acquisition and a significant expansion of the client base.
  • Daily/monthly MIS report.
  • Doing Login After Cross Check All the Details from The Customer.
  • Doing Disbursal After Confirmation From The Customer

Relationship Manager

Cholamandalam Investment And Finance ltd
Agra, Uttar Pradesh
05.2022 - 12.2022
  • Doing Login After Cross Check All the Details from The Customer.
  • Doing Disbursal After Confirmation From The Customer
  • Identifying New Channels For Generation Of Personal Loan And Business Loan
  • Visiting Channels On Daily Basis For Business Generation
  • Maintaining A Healthy Relationship With Channels
  • Doing Login After Cross Check All The Details From The Customer
  • Doing Disbursal After Confirmation From The Customer

Senior Relationship Manager

Fullerton India Credit Company Limited
Mathura, Uttar Pradesh
08.2019 - 05.2022


  • Identifying New Channels for Generation Of Personal Loan Business
  • Visiting Channels On Daily Basis For Business Generation
  • Maintaining A Healthy Relationship With Channels
  • Doing Login After Cross Check All the Details from The Customer
  • Doing Disbursal After Confirmation From The Customer.
  • Doing Login After Cross Check All the Details from The Customer.
  • Doing Disbursal After Confirmation From The Customer

Team Leader

Tata Capital Financial Services Ltd
Delhi
02.2018 - 07.2019
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Identifying New Corporate For Generation Of Personal Loan Business.
  • Conducting Activity On Daily Basis In Corporate For Business Generation
  • Maintaining A Healthy Relationship With Client For Reference.
  • Handling A Team Of 6 People.
  • Making Relook Of Some Cases Where We Have Some Short Of Documentation.
  • Taking Morning And Evening Hurdle Of Team.

Key Account Manager

Indusind Bank Ltd
Faridabad,Haryana
12.2016 - 02.2018
  • Premium Account Acquisition Savings And Current Accounts
  • Enhance The Profitability Of The Bank By Cross Selling Of Products Like Mutual Funds , Life Insurance ,Fixed Deposits, Recurring Deposits , Health Insurance General Insurance And Loans
  • Identify The Prospective Customers From Assigned Portfolio And Do Meeting With Them.
  • Identifies Customer Needs And Refer Customers To Appropriate Banking Solutions.
  • All Cross Sell Products Namely Wealth, Assets, Cards, 3-In-1, Trade Forex.
  • Responsible For Maintaining The Consistency Of The Portfolio Customer
  • YTD CASA Growth Over Base Book As Well As Upgrade Client Band.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.

Sales Manager Intern

ICICI Securities Ltd
Delhi
07.2015 - 10.2016
  • Managed customer expectations and helped navigate sales processes.
  • Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
  • Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
  • Business Acquisitions For Demat &Trading A/C From Corporate.
  • Client-Interaction.
  • Client Acquisition Through-Lead Generation And Conversion, Etc.
  • Maintaining Healthy Relations With Clients For More Revenue Generation.
  • Team Handling.

Education

MBA - Marketing

GLA UNIVERSITY
Mathura,Uttar Pradesh
07.2012 - 06.2014

BBA - Commerce

Dr.Bhimrao Ambedkar University
Agra
07.2009 - 07.2012

Senior Secondary - SCIENCE

UTTAR PRADESH BOARD OF EDUCATION
MATHURA
07.2008 - 07.2009

High School Diploma -

UTTAR PRADESH BOARD OF EDUCATION
MATHURA
07.2007 - 07.2007

Skills

Gradeundefined

Accomplishments

  • YTD CASA Growth Over Base Book As Well As Upgrade Client Band
  • Previous Organization: ICICI Securities Ltd (JULY2015 – Oct 2016) Designation: Sales Manager
  • Role And Responsibilities:
  • Business Acquisitions For Demat &Trading A/C From Corporate
  • Client-Interaction
  • Client Acquisition Through-Lead Generation And Conversion, Etc
  • Maintaining Healthy Relations With Clients For More Revenue Generation
  • Team Handling.

Certification

Previous Organization: - Indusind Bank Ltd (DEC2016-FEB2018)

Timeline

Sr. Sales Manager

Shriram Finance Limited
12.2022 - Current

Relationship Manager

Cholamandalam Investment And Finance ltd
05.2022 - 12.2022

Senior Relationship Manager

Fullerton India Credit Company Limited
08.2019 - 05.2022

Team Leader

Tata Capital Financial Services Ltd
02.2018 - 07.2019

Key Account Manager

Indusind Bank Ltd
12.2016 - 02.2018

Sales Manager Intern

ICICI Securities Ltd
07.2015 - 10.2016

MBA - Marketing

GLA UNIVERSITY
07.2012 - 06.2014

BBA - Commerce

Dr.Bhimrao Ambedkar University
07.2009 - 07.2012

Senior Secondary - SCIENCE

UTTAR PRADESH BOARD OF EDUCATION
07.2008 - 07.2009

High School Diploma -

UTTAR PRADESH BOARD OF EDUCATION
07.2007 - 07.2007
SATENDRA SINGHUnsecured Lending