MS Office - Excel, Word, Power Point
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
ACHIEVEMENTS:
Grow to Win - 2017
Branch Excellence Award – 2020
Grow to win 2023
Branch Excellence Award – 2024
MS Office - Excel, Word, Power Point
CRM- Veeva
Data Analysis Python and R, Tableau (Learning)