Watching Cricket
Sathish Kumar
Linux Admin
Bangaluru
Summary
Driven Senior Consultant with 7+ years' experience in the Linux admin consulting field. Adept in collaborative problem solving, risk management and creative solutions. Passionate about bringing changes in businesses. Proficient in conducting primary and secondary research.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Senior Consultant
NTT Data Business Solutions
Bengaluru
06.2022 - Current
- Working in server management team and supporting in 24/7 time frame.
- Working has a shift lead managing team member and assigning tickets and following the Downtime map structure.
- Following task and managing day today's task as per requirements - Patching, Upgrade.
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Configuration SFTP, Samba, CIFS, FTP configuration, SMTP mail server configuration, DNS migration, Network migration and cloud related IP allowing in AWS/Azur/GCP console
- AWS/Azure/GCP knowledge of allowing customer on-premises IP's in NSG rules, security group, route table, and knowledge of S3 bucket creations
- Azure/AWS/GCP - NSG rules inbound and outbound allow connection
- Upscale the servers as per requirements.
- User Creation/Deletion/Permission/Ownership using SAP automation tool.
- Physical server upgrade/patching,firmware upgrade and troubleshooting.
- Monitoring escalation tool, alert and supporting in bridge call.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Providing the RCA to respective Technical representative.
- Understanding the new procedure and avoiding the human errors.
System Integration Engineer
NTT DATA global deliver service private limited
Bengaluru
07.2021 - 06.2022
- NTT Data global is the parent company of NTT Data Business solutions
System Engineer
Tata Consultancy Services
Bengaluru
09.2018 - 07.2021
- Receiving customer requests and handling the following application system during the Downtime JAVA system
- Web service application
- Dispatcher, SAP cloud connector, Open text system, Manual instance system, Data service, SAP data service, HEC-Other system, Converged charges
- Handling the following DB system during the Downtime HANA DB 1.022.15 to 23 versions and Sybase
- DB SYB 16
- Patching Linux servers on the following versions: SuSE 11 Sp3 & Sp4, SuSE 12 Sp1, Sp3 & Sp4
- Patching CFM serves on the following versions: SuSE 11 Sp3 & Sp4, SuSE 12 Sp1, Sp3 & Sp4
- Patching the Windows server to the following latest version: Windows 2008, Windows 2012, Windows 2016
- Patching CFM & CPFS servers for HP, Lenovo & IBM during DT
- During per-downtime VM & CFM we will check the hardware health and console performance
- During DT, we will take block device backup in Hypervisor (VM), EXC(vSphere console), AWS console &
- CGS server
- During downtime, IP switched from Xen to VMware migration during DT
- Troubleshooting and involving CIFS interface mount points and SFTP and SAMBA related issues
- Adding customer routes and IP-list,-crontabs and creating new QTREE as-customer request
- During the DT, we will perform the SFTP and SAMAB configurations
- As per customer request, we will perform VM deployment
- During Downtime for IAAS windows we will upgrade VMDP staging
- In-Place upgrade SUSE 11 SP4 to SuSE 12 SP3, SP4
- Kernel patching MSP as per request ticket via CMD to spc.ondemand.com ticket tool
- During scheduling, we will provide the info to request customers for a current update.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Compiled, processed, and analyzed test data and results to improve product quality.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Documented system configuration, mapping and processes.
- Delivered helpdesk service and support to customers.
- Configured, installed and upgraded HANA/SYBASE databases.
Associate Consultant
Tangoe India Softek Services Pvt Ltd
Bengaluru
04.2016 - 09.2018
- Worked in L2 support customers
- Patching the Linux, windows and Blade servers (AWS, AZURE)
- Worked in SuSE Linux SLES11 SP3, SP4 and SLES12 SP1
- Receiving and scheduling the customer patching requests via Tangoe matrix ticketing tool
- During the scheduling we will provide the info to request customers update accordingly
- Patching to the latest kernel version
- Patching from SP1 to SP3 distribution upgrade
- SFTP con guration and SAMBA con guration
- New VM deployment and DBUS patching
- Supporting SM L1 for patching related issues
- Troubleshooting the server related issues as per requests from customers
- Troubleshooting and involving the CIFS interface, mounted related issues and UDAV rules issues.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Helped team of lead consultants optimize efficiency of current systems by conducting training sessions
Desktop Support
Mphasis
10.2015 - 04.2016
- Windows Administration; Worked in L1 support for customer and internal employees
- Patching and updating servers to the current version
- Worked in 2008, 2012 R2, 2016 windows servers
- Start and Stop services and creating partitions as requested by customers
- VMDP update and .net bat le installing
- Complete OS installation in different types for laptops and desktops
- Scheduling customer tickets and moving to the related teams.
Education
Bachelor of Science - Computer Science
Sankara College of Science AndCommerce
Saravanampatti, Coimbatore 04.2012 - 04.2015
High School Diploma -
Government Higher Secondary School
Kalapatti, Coimbatore 06.2010 - 05.2012
10th Standard - Maths
Government Higher Secondary School
Kalapatti, Coimbatore 06.2009 - 05.2010
Skills
Redhat Linux
undefinedInterests
Topic discussion
Travelling
Following trending ideas
Timeline
Senior Consultant
NTT Data Business Solutions
06.2022 - Current
System Integration Engineer
NTT DATA global deliver service private limited
07.2021 - 06.2022
System Engineer
Tata Consultancy Services
09.2018 - 07.2021
Associate Consultant
Tangoe India Softek Services Pvt Ltd
04.2016 - 09.2018
Desktop Support
Mphasis
10.2015 - 04.2016
Bachelor of Science - Computer Science
Sankara College of Science AndCommerce
04.2012 - 04.2015
High School Diploma -
Government Higher Secondary School
06.2010 - 05.2012
10th Standard - Maths
Government Higher Secondary School
06.2009 - 05.2010
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