Summary
Overview
Work History
Education
Skills
Timeline
Generic
SATHISH KUMAR

SATHISH KUMAR

Sales Professional
Chennai

Summary

CAREER OBJECTIVES: To secure a position where i can efficiently contribute my skills and abilities for the growth of the organisation and build my professional career.

Overview

8
8
years of professional experience

Work History

Customer Care Executive

Aegis Pvt Ltd
chennai
10.2015 - 06.2017
  • Answer calls professionally to provide information about products and services
  • Keep records of interactions and transactions, recording details of inquiries and complaints
  • To remain as basic point of contact for customers with queries, complaints, and feedbacks, requests etc

Data Conversion Specialist

HTC Global Services, DCS
chennai
08.2017 - 09.2019
  • Converted hard copies and varied electronic formats of books for example
  • PDF images, FrameMaker, Word, XML, and HTML files into eBook formats ePub 2.0, ePub 3.0
  • Maintain to using frame zoning, clip zoning, auditing the file for production to shipping the file

Senior Executive

Angel Broking Limited
chennai
11.2019 - 05.2020
  • Sale pitching demat account for a customer, gathering client data, and responding to client inquiries via mail and phone. training for trainees regarding the CRM software from Leadsquare. Daily updates to information in the CRM dashboard ( Inbound and Outbound calls )

Customer Service Associate

Enerlife India Pvt Ltd
Chennai
06.2023 - Current
  • Coordinator with sales team and improve sales value.
  • Responded to customer calls and emails to answer questions about products and services or enquiry
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction

Education

B.E - Computer Science Engineering

MIET ENGINEERING COLLEGE
Tiruchi, TN

Diploma - Information Technology

A.V.C Polytechnic College

SSLC -

State Board

Skills

Web Designing: Basic HTML5, XML, CSS, Basic JAVA

Call monitoring and analysisOffice package : Word, Excel and power pointDCA ( Diploma Computer Application )Advance Excel ( TATTI )

Digital Marketing Basic

Timeline

Customer Service Associate

Enerlife India Pvt Ltd
06.2023 - Current

Senior Executive

Angel Broking Limited
11.2019 - 05.2020

Data Conversion Specialist

HTC Global Services, DCS
08.2017 - 09.2019

Customer Care Executive

Aegis Pvt Ltd
10.2015 - 06.2017

B.E - Computer Science Engineering

MIET ENGINEERING COLLEGE

Diploma - Information Technology

A.V.C Polytechnic College

SSLC -

State Board
SATHISH KUMAR Sales Professional