SATHISH KUMAR
Sales Professional
Chennai
Summary
CAREER OBJECTIVES: To secure a position where i can efficiently contribute my skills and abilities for the growth of the organisation and build my professional career.
Overview
8
8
years of professional experience
Work History
Customer Care Executive
Aegis Pvt Ltd
chennai
10.2015 - 06.2017
- Answer calls professionally to provide information about products and services
- Keep records of interactions and transactions, recording details of inquiries and complaints
- To remain as basic point of contact for customers with queries, complaints, and feedbacks, requests etc
Data Conversion Specialist
HTC Global Services, DCS
chennai
08.2017 - 09.2019
- Converted hard copies and varied electronic formats of books for example
- PDF images, FrameMaker, Word, XML, and HTML files into eBook formats ePub 2.0, ePub 3.0
- Maintain to using frame zoning, clip zoning, auditing the file for production to shipping the file
Senior Executive
Angel Broking Limited
chennai
11.2019 - 05.2020
- Sale pitching demat account for a customer, gathering client data, and responding to client inquiries via mail and phone. training for trainees regarding the CRM software from Leadsquare. Daily updates to information in the CRM dashboard ( Inbound and Outbound calls )
Customer Service Associate
Enerlife India Pvt Ltd
Chennai
06.2023 - Current
- Coordinator with sales team and improve sales value.
- Responded to customer calls and emails to answer questions about products and services or enquiry
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Education
B.E - Computer Science Engineering
MIET ENGINEERING COLLEGE
Tiruchi, TNDiploma - Information Technology
A.V.C Polytechnic
College
SSLC -
State Board
Skills
Web Designing: Basic HTML5, XML, CSS, Basic JAVA
undefinedTimeline
Customer Service Associate
Enerlife India Pvt Ltd
06.2023 - Current
Senior Executive
Angel Broking Limited
11.2019 - 05.2020
Data Conversion Specialist
HTC Global Services, DCS
08.2017 - 09.2019
Customer Care Executive
Aegis Pvt Ltd
10.2015 - 06.2017
B.E - Computer Science Engineering
MIET ENGINEERING COLLEGE
Diploma - Information Technology
A.V.C Polytechnic
College
SSLC -
State Board
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