Sathish kumar G
Chennai
Summary
Results-driven Senior Quality Analyst at Access Healthcare Services Pvt Ltd, skilled in data analysis and effective training. Proven ability to enhance quality delivery by identifying trends and providing targeted training. Proficient in MS Office, I excel in fostering team collaboration and ensuring high standards in quality assurance.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Senior Quality Analyst
Access Healthcare Services Pvt Ltd
11.2019 - Current
- Managed processes for specific kickcodes including BAC, IPN, REGERROR, BADPKG, NEREVIEW, and USACS, along with patient statement reviews.
- Collaborated daily with team leaders and teammates to assess previous day's quality and discuss new client updates and error findings.
- Work closely with the new hires. If anyone new to process or having difficulties with errors to ensure quality work delivery in the future trending errors determine training opportunities.
- Delivered small group and one-on-one training sessions to new hires, enhancing their understanding of processes and reducing future errors.
Senior Client Partner (Process Associate)
Access Healthcare Services Pvt Ltd
06.2017 - 09.2019
Education
B.COM - CORPORATE SECRETARYSHIP
DHANRAJ BAID JAIN COLLEGE
CHENNAI01-2016
H. S. C - Commerce With Computer Science
SMT. MALATHI SRINIVASAN MAT., HR., SEC., SCHOOL
Chennai01-2013
S. S. L. C -
SMT. MALATHI SRINIVASAN MAT., HR., SEC., SCHOOL
01-2011
Skills
- Typing
- MS Office
- Data analysis
Accomplishments
- Star performer award on production (2)
- Star performer award on quality (1)
Extracurricular Activities
Certificate of merit best N.C.C outgoing student in college
Primary Responsibility
- Meet daily with team leaders/supervisor and teammates to review previous day quality and new updates from clients and new error findings.
- Work closely with the new hires. If anyone is new to the process or having difficulties with errors to ensure quality work delivery in the future trending errors determine training opportunities.
- May provide small group or one-on-one training/cross training to new hires.
Process
I am working for the process Specific kickcodes like BAC, IPN, REGERROR, BADPKG, NEREVIEW and USACS (denials and rules) and Patient statement review.
Certification
Data Analytics 30-Day Masterclass E-Certificate.
Timeline
Senior Quality Analyst
Access Healthcare Services Pvt Ltd
11.2019 - Current
Senior Client Partner (Process Associate)
Access Healthcare Services Pvt Ltd
06.2017 - 09.2019
B.COM - CORPORATE SECRETARYSHIP
DHANRAJ BAID JAIN COLLEGE
H. S. C - Commerce With Computer Science
SMT. MALATHI SRINIVASAN MAT., HR., SEC., SCHOOL
S. S. L. C -
SMT. MALATHI SRINIVASAN MAT., HR., SEC., SCHOOL