Results-driven sales and business development professional with 15+ years of experience in B2B sales, key account management, regional operations, and revenue growth across FMCG, horeca, recruitment solutions, and corporate sales industries. Proven expertise in driving sales strategy, expanding market presence, managing high-value client relationships, and leading cross-functional teams. Strong track record of consistently achieving business targets, improving customer retention, and enhancing operational efficiency.
Hi, I’m
Sathish S
Sales
Chennai
Summary
Overview
2
Languages
15
years of professional experience
Work History
Fresh & Honest Cafe Pvt Ltd
Associate General Manager – Sales & Operations
11.2017 - Current
Job overview
- Spearheading regional sales and business operations across the Chennai market, ensuring achievement of revenue and profitability targets.
- Developing and implementing strategic sales initiatives to strengthen market penetration and business expansion.
- Managing key corporate accounts and maintaining long-term client relationships to enhance customer retention.
- Coordinating with operations, logistics, finance, and service teams to ensure seamless execution and customer satisfaction.
- Monitoring sales performance, market trends, and competitor activities to drive strategic business decisions.
- Establishing KPIs and reviewing performance metrics to improve productivity and operational efficiency.
- Supporting recruitment, onboarding, and performance management of sales and operations teams.
Fresh & Honest Cafe Ltd
Assistant Sales Manager
07.2014 - 08.2017
Job overview
- Achieved consistent monthly and annual sales targets through effective territory and client management.
- Handled key customer accounts and strengthened relationships to drive repeat business opportunities.
- Identified and developed new business opportunities within assigned territories.
- Coordinated with internal departments and sales teams for efficient order processing and service delivery.
- Prepared sales forecasts, market analysis, MIS reports, and performance reviews for management.
- Assisted in pricing negotiations and customer contract discussions.
- Monitored collections and ensured timely payment follow-ups with clients.
- Resolved customer escalations promptly to maintain high customer satisfaction levels.
Commonfloor.com
Account Manager
10.2013 - 07.2014
Job overview
- Generated new business opportunities through market research and prospect identification.
- Managed client relationships and delivered customized solutions to meet customer requirements.
- Achieved quarterly sales incentives through strategic account management and business development activities.
- Guided clients on service utilization to maximize customer satisfaction and retention.
TimesJobs.com
Account Manager
01.2013 - 09.2013
Job overview
- Acquired new SME and enterprise clients through consultative sales approaches.
- Managed renewal sales and customer retention activities to drive recurring revenue.
- Maintained strong client engagement and coordinated with internal teams for timely service delivery.
- Utilized CRM tools for pipeline tracking, sales forecasting, and account management.
- Handled customer concerns effectively and ensured smooth post-sales support.
Fresh & Honest Cafe Ltd
Sales Executive
04.2011 - 01.2013
Job overview
- Consistently achieved individual and segment sales targets across corporate and horeca sectors.
- Acquired new customers and maintained strong relationships with existing clients.
- Managed distributor relationships and collaborated with franchise partners to improve market coverage.
- Developed and executed sales strategies to enhance market share and revenue growth.
- Maintained a strong sales pipeline and ensured effective territory coverage.
Education
RMD Engineering CollegeGummidipoondi
MBA from Finance & HR
01.2011
University Overview
SRM UniversityKattankulathur
Bachelor of Science from Biotechnology
01.2008
University Overview
Skills
Business Development
Key Account Management
Revenue Growth & Profitability
Regional Operations Management
Team Leadership & Mentoring
Customer Relationship Management (CRM)
Cross-functional team coordination
Customer retention
Sales forecasting
Decision-making
Relationship building
ACHIEVEMENTS
ACHIEVEMENTS
2023 – Received a Letter of Appreciation from the CEO for successfully leading Sales, Service, Accounts, and Logistics teams while driving revenue growth and increasing installations as Zonal Manager.,
2023 – Promoted from Sales Manager to Zonal Manager in recognition of strong leadership, customer relationship management, and operational coordination., 2021 – Received the “Muhurat Sale Incentive” for achieving strong opening-year sales performance and revenue growth.,
2020 – Awarded the “Blossoms OND 2020” incentive for delivering significant business growth during pandemic and lockdown conditions.,
2019 – Promoted from Deputy Manager to Sales Manager for consistently achieving sales targets, leading high-performing teams, and ensuring strong account retention., 2018 – Recognized as “Best Employee” for both the Chennai Zone and OCS Channel for outstanding sales performance and operational excellence.,
2016 – Promoted from Assistant Sales Manager to Deputy Sales Manager for consistently exceeding sales targets and delivering strong business performance across multiple roles.,
2014 – Successfully acquired high-value customers during property fairs at Commonfloor.com and received performance incentives for exceptional business acquisition.
Timeline
Associate General Manager – Sales & Operations
Fresh & Honest Cafe Pvt Ltd
11.2017 - Current
Assistant Sales Manager
Fresh & Honest Cafe Ltd
07.2014 - 08.2017
Account Manager
Commonfloor.com
10.2013 - 07.2014
Account Manager
TimesJobs.com
01.2013 - 09.2013
Sales Executive
Fresh & Honest Cafe Ltd
04.2011 - 01.2013
SRM University
Bachelor of Science from Biotechnology
RMD Engineering College
MBA from Finance & HR