Summary
Overview
Work History
Education
Skills
Responsibilitiesandkeyactivities
Areas Of Interest
Personal Information
Languages
Disclaimer
Languages Known
Timeline
Generic

SATHYA S

Valasaravakkam

Summary

To seek a Challenging position in an organization that will build my skills and experience allowing scope for upward movement and raise me to a higher octave.

SUMMARY OF ACADEMIC QUALIFICATIONS: B.COM. (Corporate Secretary ship) from Guru Shree Shanthi vijay Jain College for Women, Vephary, Tamil Nadu in 2010 with an aggregate of 70%. H.S.C (State Board of Tamil Nadu), from Lady M.C.T.M Girls Higher Secondary School, Tamil Nadu in 2007 with an aggregate of 80%. SSLC (State. Board of Tamil Nadu), from Lady M.C.T.M Girls Higher Secondary School, Tamil Nadu in 2005 with an aggregate of 75%.

Overview

14
14
years of professional experience

Work History

Team Leader

Samyuktha Healthcare & Diagnostics Pvt Ltd & ASTOLABS
11.2023 - Current
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Ensured compliance with all safety regulations in the workplace.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
  • Maintained employee records in accordance with legal requirements and company policy.
  • Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.

Customer care executive

DextServ Technologies Private Limited
08.2021 - 12.2021

EDUCATOR and Admission Incharge

BG FUTURE SCHOOL.
01.2019 - 12.2019

Team Lead

FLY AIR CHARTERS PVT LTD.
Chennai
07.2017 - 12.2018

Sr Executive Admin

VENUS SURGICALS PVT, LTD.
Chennai
02.2013 - 06.2017

Front Office Executive

ASPEC POWER SOLUTIONS
Chennai
06.2010 - 05.2011

Education

B.COM. (Corporate Secretary ship) -

Guru Shree Shanthi vijay Jain College for Women
Vephary, Tamil Nadu
01.2010

H.S.C -

Lady M.C.T.M Girls Higher Secondary School
Tamil Nadu
01.2007

SSLC -

Lady M.C.T.M Girls Higher Secondary School
Tamil Nadu
01.2005

Skills

  • MS Office
  • Tally
  • Complaint resolution
  • Client Support
  • Onboarding and Orientation
  • Staff Training
  • Leading Team Meetings
  • Work Planning and Prioritization

Responsibilitiesandkeyactivities

  • Preparing quotation to customers & converting into an order with frequent follow ups.
  • Payments follow ups.
  • Preparing purchase order to the suppliers.
  • Import document submission to CHA, checking duty list for clearing the consignment. Coordinate with accounts department for duty payment.
  • Preparing sales report
  • Maintaining total invoice and credit note with D.C acknowledgement
  • Mail forwarding to the concern dept and reply to the customers.
  • Attending telephone enquiries.
  • Sending Dispatch mails to the customers.
  • Reporting staff attendance.
  • Arranging & Maintaining staffs official email id's and passwords.
  • Monitoring sales & service engineers' daily activities.
  • Hotel Booking, Air Ticket, Taxi booking for MD & VIP's.
  • Coordinate with sales, customer care and service departments for day to day needs.
  • Daily Parcel booking verification work.
  • Maintaining Stationary for office.
  • Handling front office.

Areas Of Interest

  • Administration
  • Customer Support

Personal Information

  • Date of Birth: 11/19/88
  • Gender: FEMALE
  • Nationality: Indian
  • Marital Status: Married

Languages

English, Tamil & Hindi (Speak)

Disclaimer

I hereby declare that the details furnished above are true to the best of my knowledge and belief.

Languages Known

English , Hindhi (Speak ) , Tamil
First Language

Timeline

Team Leader

Samyuktha Healthcare & Diagnostics Pvt Ltd & ASTOLABS
11.2023 - Current

Customer care executive

DextServ Technologies Private Limited
08.2021 - 12.2021

EDUCATOR and Admission Incharge

BG FUTURE SCHOOL.
01.2019 - 12.2019

Team Lead

FLY AIR CHARTERS PVT LTD.
07.2017 - 12.2018

Sr Executive Admin

VENUS SURGICALS PVT, LTD.
02.2013 - 06.2017

Front Office Executive

ASPEC POWER SOLUTIONS
06.2010 - 05.2011

B.COM. (Corporate Secretary ship) -

Guru Shree Shanthi vijay Jain College for Women

H.S.C -

Lady M.C.T.M Girls Higher Secondary School

SSLC -

Lady M.C.T.M Girls Higher Secondary School
SATHYA S