Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hobbies and Interests
Generic

Sathyanarayanan P

Chennai

Summary

Professional with significant experience and readiness for Senior Specialist role. Proven track record in driving impactful results through strategic planning and effective execution. Strong focus on team collaboration and adaptability to dynamic environments. Equipped with essential skills in project management, problem-solving, and effective communication, consistently delivering high-quality outcomes.

Overview

21
21
years of professional experience
1
1
Certification

Work History

SENIOR SPECIALIST – COLLECTIONS COMMAND CENTRE & AR COLLECTIONS

MAERSK LINE GLOBAL SERVICE CENTER
08.2015 - Current
  • Credit Review process.
  • Provides first level support to team members where applicable.
  • Credit Reporting and analysis/review.
  • Monitor, report and escalate customers in breach of credit terms.
  • Perform collections calls and assist in prioritization.
  • Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types.
  • Customer queries/requests/disputes logging.
  • Execute outbound telephone calls and other contact to customers.
  • Disputes are identification and logging/Update of customer data and maintenance.
  • Monitoring and controlling Vendor Reconciliation, Debit& Credit entries, Duplicate checks, CashPro, Aging Items of invoices
  • Should maintain the documents related to Audit requirement and need to have periodical review and fix the action plan.
  • Able to clear both Internal & external audit on Reconciliation process.
  • Supports team members in the Reconciliation process.
  • Responsibility for incoming OCR, invoice processing and payment processing.
  • On time dispute resolution
  • Involve and drive Cost saving projects
  • Ability to collaborate with operations, commercial & procurement
  • Senior stakeholder management
  • Handle calls with LOC/FBPs independently
  • Involve and drive Cost saving projects
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.

SENIOR EXECUTIVE – F & A (AR)CREDIT COLLECTIONS (OTC)

CMA CGM SHIPPING CORP.
01.2014 - 08.2015
  • Credit Control – OTC
  • Chasing debtors and overdue payments.
  • Preparing credit reports based on customer strengths and weaknesses.
  • Sorting out payment plans and Recording payments that are made.
  • Research regarding unsettled account balance that is completely or partially unpaid.
  • Ensure follow up by mail and phone to customers for overdue payments
  • Investigate customer’s accounts and documents methodically
  • Produced standard aging reports
  • Analyzed receivables information from aging report
  • Monitored and collected on historical due amounts

OFFICER – FINANCE & ERP TESTING SUPPORT

EMIRATES SHIPPING PVT. LTD.
10.2010 - 01.2014
  • Manual Testing in ERP (LPR & ARP) a local tool used in Emirates shipping & implementing of new modules.
  • Work with development team to create test plans for enhancements and fixes on ERP applications
  • Mitigate risks to Business through timely and precise execution of manual test scripts under moderate supervision
  • Responsible for specific testing phase (Performance / Automation)
  • Produce test results/screenshots & upload to Test Director/Quality Centre
  • Develop and execute formal test plans within budget and schedule constraints
  • Quality Control - using root cause techniques, Maintenance of SLAs, System support to Agency.

ACCOUNTS EXECUTIVE

FREIGHT SYSTEMS CO. PVT., LTD., (NEWAGE)
06.2008 - 10.2010
  • Doing monthly Bank reconciliation statement
  • Monthly local & overseas SOA both AR & AP follow-up.
  • Verified details of transactions, including funds received and total account balances.
  • Coded the general ledger and processed vendor invoice payments.
  • Rectified escalated accounts payable issues from employees and vendors.

ACCOUNTS EXECUTIVE

ZIM INTEGRATED SHIPPING CO.
06.2006 - 06.2008
  • Refunds, Brokerage, B/L Extraction, Import Collections, AR – AP follow up, Reconciliation. (Was on contract employee from Jun 06 to Dec 07 then employed in Permanent rolls)

ADMINISTRATION & ACCOUNTS EXECUTIVE

QCFI CHENNAI CHAPTER – NON-PROFIT organization
06.2004 - 04.2006
  • Preparing ISO related Docs, Certificates & AR & AP and Office Admin works.

Education

Master of Arts - Commerce

Madras University
Chennai
06.2008

Bachelor of Arts - Commerce

Madras University
Chennai
06.2004

Skills

  • ERP software proficiency
  • Application testing expertise
  • Accounts receivable specialist
  • Active listening abilities
  • Proficient time management
  • Efficient time management
  • Experienced in SAP ECC and S/4HANA systems
  • Data report analysis
  • Workforce education
  • Experienced with FIS GETPAID tool
  • Innovation management
  • Analytical thinking

Accomplishments

  • Accounting Skills: Operated computers programmed with accounting software to record, store, and analyze information.
  • Produced 80% more account reporting data than required by taking on additional duties.
  • Data Organization: Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Training: Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Certification

Received OTC Pro + Excellence award in 2025

Timeline

SENIOR SPECIALIST – COLLECTIONS COMMAND CENTRE & AR COLLECTIONS

MAERSK LINE GLOBAL SERVICE CENTER
08.2015 - Current

SENIOR EXECUTIVE – F & A (AR)CREDIT COLLECTIONS (OTC)

CMA CGM SHIPPING CORP.
01.2014 - 08.2015

OFFICER – FINANCE & ERP TESTING SUPPORT

EMIRATES SHIPPING PVT. LTD.
10.2010 - 01.2014

ACCOUNTS EXECUTIVE

FREIGHT SYSTEMS CO. PVT., LTD., (NEWAGE)
06.2008 - 10.2010

ACCOUNTS EXECUTIVE

ZIM INTEGRATED SHIPPING CO.
06.2006 - 06.2008

ADMINISTRATION & ACCOUNTS EXECUTIVE

QCFI CHENNAI CHAPTER – NON-PROFIT organization
06.2004 - 04.2006

Master of Arts - Commerce

Madras University

Bachelor of Arts - Commerce

Madras University

Hobbies and Interests

Photography,  Attending Online Courses, Painting, Cooking, Travelling, Aqua scaping

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