Vijay Naik
Bangalore
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
11
11
years of professional experience
Work History
AR Collection Specialist
Merck Life Science
Bengaluru
01.2018 - Current
- Successfully managed a portfolio of over 700 client accounts, achieving a reduction in outstanding receivables through proactive follow-ups and payment plans.
- Conducted monthly reconciliation of accounts, identifying discrepancies and implementing corrective measures, resulting in a 100% improvement in accuracy.
- Utilized ERP Software (Oracle, SAP, Sales Force) to manage accounts receivable processes, improving tracking and reporting capabilities.
- Collaborating with sales and internal teams to ensure accurate billing and prompt resolution of discrepancies, leading to an improvement in overall departmental efficiency.
- Working on Credits, Unapplied Payment, and aging reports.
- Ensuring accurate application of payments and minimizing posting errors.
- Experience in submitting invoices in customer portal (Ariba, Tungsten, IPP).
- Attending customer calls, understanding the customer's requirements, and helping them to resolve the issue.
- Validating Credit & Unapplied Payment, and initiating the refund.
- Successfully resolving customer disputes, improving satisfaction, and ensuring prompt payments while maintaining strong client relationships.
- Regularly monitored and reported on key performance indicators (KPIs) for the collections team, driving accountability and performance improvements.
Finance Associate II
DXC Technology
01.2014 - 01.2017
- Pulling Bank statements on daily basis and sharing with the clients
- Applying daily cash transaction in the ERP tool
- Chasing the client for remittance copy for unallocated payments
- Taking approvals for write offs from the clients
- Meeting the SLA on time
- Prioritizing the tasks and workloads as per importance and priorities
- Attending Conference and Clients calls to understand the Client requirements and keep them abreast of the status of the activities and tasks on weekly and monthly basis.
Education
BBA -
Dr AV Baliga
Kumta, Karnataka01.2011
PUC -
MES College
Sirsi, Karnataka01.2006
Skills
- Accounts Reconciliation
- Collections Management
- Customer Relationship Management
- Data Analysis and Reporting
- ERP Software Proficiency
- Negotiation Skills
- Problem-Solving
- Regulatory Compliance
Accomplishments
- Rewarded as Quality star award in HP for handling process with less observation.
- Recognized with “Champion Award” in April 2017 for making team’s performance ever best with also minimized errors compared to all other months.
Timeline
AR Collection Specialist
Merck Life Science
01.2018 - Current
Finance Associate II
DXC Technology
01.2014 - 01.2017
BBA -
Dr AV Baliga
PUC -
MES College
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