Satish Babu
Quality Manager
Hyderabad
Summary
Dynamic Quality Manager with a proven track record at Tech Mahindra, enhancing quality processes and compliance standards. Skilled in statistical analysis and problem-solving, I fostered a culture of excellence, significantly boosting customer satisfaction and operational efficiency. Adept at strategic planning, I thrive in collaborative environments to drive continuous improvement.
Overview
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Work History
Quality Manager
Tech Mahindra
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
Application Support Engineer
Egestalt
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Addressed technical issues and guided end users through resolution.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
RTS
Wipro
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor Of Commerce -
Gitam University
Hyderabad Skills
Statistical analysis skills
Problem-solving abilities
Operational improvements
Quality processes
Strategic planning
Problem-Solving
Timeline
Quality Manager
Tech Mahindra
Application Support Engineer
Egestalt
RTS
Wipro
Bachelor Of Commerce -
Gitam University