Satish Dethe
Solution Consultant and Business Analyst
Pune
Summary
Dynamic and results-driven Senior Solution Consultant with over 11 years of experience in Business Analysis and Project Management, skilled in both Waterfall and Agile methodologies. Holds Salesforce, nCino certifications and IIBA CBAP training, with expertise in managing complex technology projects across various sectors, including Commercial Banking, Business Lending, and E-commerce. Proven track record in analysis, requirements gathering, process definition, and functional testing, complemented by proficiency in creating wireframes using tools such as MS Visio and Balsamic. Recognized for strong leadership abilities and a commitment to driving digital transformation initiatives while effectively managing teams and project deliverables.
Professional solutions consultant with deep expertise in delivering impactful business solutions. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in client engagement, strategic planning, and problem-solving. Known for reliability and results-driven approach.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Senior Solution Consultant
Salesforce
Pune
07.2024 - Current
- Performed proof-of-concept demonstrations, instructing potential customers on the benefits of FSC Cloud.
- Recommended specific products to customers based on the unique technical requirements of each. Out of 8 suggestions 5 were accepted and implemented
- Collaborated with cross-functional teams to design, develop, and deploy innovative technical solutions for various clients. This improved our releases and deployments were faster by 60%
- Developed strong relationships with key stakeholders within the organization, fostering a collaborative environment conducive to innovation.
- Analyzed work to generate logic for new systems, procedures and tests.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Streamlined communication between internal teams for efficient project delivery, resulting in increased client retention rates.Helped in UAT which reduced bugs after post deployemnts
- Reduced implementation timeframes by streamlining processes and adopting agile methodologies in project management.
- Improved overall customer experience by actively soliciting feedback from clients post-implementation, addressing concerns promptly and effectively.
- Championed process improvements within the organization that led to reduced costs and increased operational efficiency across departments.
- Built a reputation as a trusted advisor among clients, providing expert guidance and recommendations on best-fit solutions for their business needs.
- Delivered professional presentations to clients showcasing product capabilities and benefits, leading to successful upselling opportunities.
- Collected customer satisfaction data via surveys and other measures.
Lead Business Analyst
Accenture
07.2021 - 07.2024
- Interacting with the client and attending industry meetings for requirement gathering, designing, and reporting. Arranged design sessions and workshops
- Involved in cross-functional team reviews of requirements and proposed new features.
- Collaborated with nCino teams for configuring OOTB functionalities and integrating the bank systems.
- Creation of Epics and Stories to cover the signed-off requirements
- Creating functional specs, user stories and process flow charts and conducting internal walk through.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Attend the daily scrum calls to collaborate with Dev and QA teams and query resolution.
- Assessed impact of proposed business processes on users and stakeholders.
- Attending bi-weekly agile sprints with team sizes over 30
- Project: Allied Irish Bank, Ireland
Business Analyst
Nihilent
09.2018 - 07.2021
- Attend discussion forums with various stakeholders and then simulate the solution feasible to everyone.
- Communicating with the vendor to align on the requirements, reviewing the solution documents provided by the vendor and obtaining the subject matter expert input.
- Breaking the solution into various sprints and managing the deliverables as per client’s specification.
- Participate in walk-through of design and development sessions.
- Prepare all reports and higher-level solution documents for projects.
- Ensure that all related work is conducted as per the defined standards and procedures.
- Operated under Agile and Scrum frameworks to complete releases every 2 weeks and well-organized sprints.
- Project: Nedbank, Johannesburg
Business Analyst
Capita
05.2017 - 09.2018
- Managing and providing solution and design for end-to-end implementation of business process
- Direct Interaction with Client and other business stakeholders for requirement gathering and CRPs based on Sprint completion
- Ownership in costing and estimates based on the volumetrics, implementation phases and resource utilization
- Responsible and leading requirement gathering and design workshops for AS-IS process understanding
- Responsible for creation of User stories, sprint management, and conducting sprint ceremonies in JIRA
- Project: Next, UK
Software Developer
Capgemini
05.2014 - 05.2017
- Worked as Software Developer for major UK Banking Client in Cards domain.
- Closely associated with Bank Payments and processes.
- Developed programs for new projects and supported batch runs.
- Worked in Agile environment for better delivery and fast adaptation.
- Project: Barclays
Education
MBA - Business Administration
Welingkar Institute of Management
Mumbai06.2019
Bachelor of Engineering - Computer
GSMCOE, Pune University
Pune08.2013
Skills
Expertise in nCino platform
Salesforce proficiency
Business requirements analysis
Business Process Management,
Project Management,
Agile Project delivery
Banking,
Technical requirement design
Customer relationship management (CRM)
Solution design
Agile project management
Product lifecycle management
Process development
Certification
nCino Business Value 101
Awards
November 2024 : Achiever's Award May 2023 : DU Achiever Award – Awarded with DU achiever award, Nov 2022 : Organized Client Visit event and Accenture nCino expert meet in Pune
INDUSTRY EXPERTISE
Retail Banking, Issuing and Payments, Commercial Banking, E-Commerce
MISCELLANEOUS INFORMATION
- Nationality: Indian
- DOB: 1991-08-21
- Place: Pune
Websites
Timeline
Senior Solution Consultant
Salesforce
07.2024 - Current
Lead Business Analyst
Accenture
07.2021 - 07.2024
Business Analyst
Nihilent
09.2018 - 07.2021
Business Analyst
Capita
05.2017 - 09.2018
Software Developer
Capgemini
05.2014 - 05.2017
MBA - Business Administration
Welingkar Institute of Management
Bachelor of Engineering - Computer
GSMCOE, Pune University