Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Saurabh Sharma

Chandigarh

Summary

Senior Solution Consultant with 5 years of experience at ComplianceQuest, specializing in Salesforce Administration and data migration. Developed and executed comprehensive test plans, enhancing customer relationship management processes. Proven track record in business analysis and workflow automation, consistently achieving superior results. Recognized for innovative problem-solving abilities and exceeding performance expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Solution Consultant

ComplianceQuest
Noida
04.2021 - Current
  • Configured custom objects, fields, formulas, page layouts, and validation and workflow rules in Salesforce.
  • Resolved escalated customer incidents related to Salesforce application usage.
  • Developed comprehensive test plans based on user stories for validating functionality pre-release.
  • Assisted with data migration activities, including data cleansing and source-to-target mapping.
  • Created detailed reports and dashboards in Salesforce to fulfill business requirements.
  • Implemented solutions for Audit, CAPA, NC, Change Control, Supplier Management, and Document Management.

Software Engineer

Growth Natives Pvt Limited
Chandigarh
07.2020 - 04.2021

  • Designed and maintained WordPress websites for research services, increasing global client access.
  • Implemented custom themes and plugins to enhance user experience and content delivery.Ensured website scalability and responsiveness across devices, driving client engagement.
  • Developed Shopify e-commerce storefronts for beauty and skincare, emphasizing seamless UI/UX.
  • Customized product pages and managed inventory workflows to elevate customer experiences.
  • Leveraged Shopify apps and APIs for robust marketing automation and customer retention strategies.
  • Constructed promotional WordPress sites targeting casino and entertainment sectors to attract clientele.
  • Integrated multimedia content and event scheduling features to boost user interaction.

Education

Bachelor of Science - B.Tech(Computer Science)

Chitkara University
Baddi,Himachal Pradesh
04-2021

Skills

  • Salesforce Administration
  • Data migration
  • Test planning
  • Business analysis
  • JIRA
  • Report generation
  • Workflow automation
  • Customer relationship management
  • TrackWise expertise
  • PHP development
  • WordPress management
  • Laravel framework
  • SQL proficiency

Certification

  • Salesforce Admin
  • Salesforce Advanced Admin
  • AI specialist

Timeline

Senior Solution Consultant

ComplianceQuest
04.2021 - Current

Software Engineer

Growth Natives Pvt Limited
07.2020 - 04.2021

Bachelor of Science - B.Tech(Computer Science)

Chitkara University

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Saurabh Sharma