Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Certifications And Achievements
Affiliations
References
References
References
Generic
SATISH JAYAPRAKASH
Open To Work

SATISH JAYAPRAKASH

Bengaluru

Summary

Dynamic leader with over 20 years of experience managing IT assets and resolving critical Application problems across ANZ Operations and Technology. Demonstrated expertise in designing and implementing enterprise information systems, with a strong focus on cloud computing, system integration, and data management.

Proven track record of delivering impactful service improvements, and leading complex technical transitions that enhance operational efficiency. Skilled in building strong stakeholder relationships, driving strategic IT initiatives, and leading high-performing teams to deliver business value.

Overview

20
20
years of professional experience

Work History

Co-founder/IT Director

Sutantraa Consulting India Pvt Ltd
Bengaluru
11.2019 - 01.2025
  • Oversaw design and management of e-waste solutions, agriculture data analytics, and industrial process management projects.
  • Engaged in client negotiations to strengthen partnerships and enhance satisfaction.
  • Delivered essential onsite support during critical project phases to ensure effective implementation and swift issue resolution.

Technology Manager

ANZ Operations and Technology
Bengaluru
10.2014 - 09.2019
  • Directed team of 12 in service management for Global Markets applications.
  • Ensured service continuity by managing high-priority incidents and conducting problem analysis.
  • Established Level 1 service desk across multiple regions for Global Markets applications.
  • Provided technical consultancy to solution architects, technical architects, and project teams.
  • Oversaw application support standards and conducted periodic SLA/OLA reviews and KPI assessments.
  • Facilitated communications with business stakeholders to align on objectives.

Technical Lead

ANZ Operations and Technology
Bengaluru
09.2011 - 10.2014
  • Led system study and technical service transition for Finacle Internet Banking & Finacle Core banking Solution from Hong Kong and Singapore to Bengaluru.
  • Managed production support reviews for new Finacle Retail Banking platform implementations across Asia.
  • Directed major incident management and problem analysis for critical service restoration.
  • Provided technical consultancy, Training and design enhancements.

Technical/System Analyst

ANZ Operations and Technology
Bengaluru
07.2006 - 09.2011
  • Designed and implemented service improvement program for ANZ Laos Core Banking operations.
  • Delivered comprehensive service management for Finacle Core Banking solutions in ANZ Indonesia.
  • Reviewed and coordinated Disaster Recovery design and exercises to enhance operational resilience.
  • Assessed production transition artifacts, ensuring accuracy of design documents and SLAs/OLAs.
  • Provided technical consulting to project teams, facilitating detailed test plan reviews and system integration testing.
  • Prioritized vendor issues while maintaining knowledge repository and known error database.

Software Engineer

Modus Info Systems
Bengaluru
09.2004 - 06.2006
  • Customized Finacle UI and business logic, conducted unit testing, and provided technical documentation.
  • Implemented Service Branch module in Chennai for Vijaya Bank's pilot project.

Education

B.E. - Computer Science

Visvesvaraya Technological University
Bengaluru

Skills

  • Technology management
  • Architecture frameworks
  • Dataflow mapping
  • Relationship mapping
  • Support standards
  • Process enhancements, incident management
  • Complex problem resolution
  • Change management
  • Release management
  • Recovery operations
  • Application lifecycle management
  • Service management frameworks
  • Risk assessment tools
  • Risk management
  • Requirements gathering
  • Business analysis
  • Solution design
  • Disaster recovery
  • Cloud architecture
  • IT strategy development
  • Build solutions
  • Technical analysis
  • Architecture planning
  • IT Infrastructure Development
  • Scope management
  • Schedule management
  • Cost management
  • SOW preparation
  • RASCI matrix definition
  • Project management
  • Scoping and planning
  • Tracking and estimation
  • Continuous process improvement
  • Governance and GAP analysis
  • Team management and mentoring
  • Critical thinking and decision making
  • Time management and training skills
  • Technical consultancy

Technical Skills

Unix/Linux/WinTel/HPC

Unix scripting

GCP and AWS

VMware GemFire/OQL

Docker and Red Hat OpenShift

REST/SOAP

IBM MQ

JSON, XML, WSDL

OpenID and OAuth 2

HTTPS, TLS, mTLS

Nginx/Tomcat

Css/Jsp

SQL, PL/SQL, and NoSQL

Oracle, Sybase, MySQL, MongoDB, Dynamo

React JS, React Native

Flutter/firebase

Archimate

CloudFormation

Git/SVN/Sccs

Jira

Confluence

ControlM

ConnectDirect

splunk

Servicenow

Timeline

Co-founder/IT Director

Sutantraa Consulting India Pvt Ltd
11.2019 - 01.2025

Technology Manager

ANZ Operations and Technology
10.2014 - 09.2019

Technical Lead

ANZ Operations and Technology
09.2011 - 10.2014

Technical/System Analyst

ANZ Operations and Technology
07.2006 - 09.2011

Software Engineer

Modus Info Systems
09.2004 - 06.2006

B.E. - Computer Science

Visvesvaraya Technological University

Certifications And Achievements

  • ITIL Foundation Certified
  • ANZ Team Leader & Leadership Program Graduate
  • Finacle Certified Professional - Infosys Technologies

Affiliations

  • Actively involved in managing & operating swimming, badminton, cricket and football sports academies

References

References available upon request.

References

References available upon request.

References

References available upon request.
SATISH JAYAPRAKASH