Satish Kumar
LUCKNOW
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
N.S.M.( Veg ) - East & North, Member of VSLT .
Syngenta India Pvt Ltd
Kolkata
09.2020 - 02.2023
- Developed and implemented strategies to increase revenue.
- Promoted high level customer satisfaction by resolving problems with knowledgeable and User friendly service.
- Worked successfully with diverse group of team to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build strong brand to fit to market .
- Identified needs of market promptly and efficiently.
Division Manager - East Veg
Syngenta India Pvt Ltd
Kolkata
02.2018 - 08.2020
- Developed and implemented division strategies to maximize productivity and profitability.
- Established performance standards for employees to ensure efficient workflow and quality results.
- Ensured compliance with company policies and procedures within the division.
- Monitored division performance against goals, objectives, budgets, plans, programs and initiatives.
- Identified areas of improvement in operational processes or systems to increase efficiency and effectiveness.
- Conducted regular employee reviews to assess job performance and identify training needs.
- Analyzed industry trends to develop competitive strategies that meet organizational objectives.
- Implemented changes in organization strategy .
- Coached, developed and motivated team to achieve high performance
- Built sales forecasts and schedules to reflect desired productivity targets.
Divisional Manager - ICS - North
Syngenta India Pvt Ltd
Chandigarh
02.2015 - 01.2018
- Ensured that all employees adhered to company policies and procedures at all times.
- Managed a team of personnel in the division, ensuring they were properly trained and motivated to achieve business goals.
- Reviewed customer feedback from surveys and complaints, taking action where necessary to address any issues raised.
- Organised events for employees within the division, encouraging collaboration between teams.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Conducted quality, timely performance feedback and performance appraisals.
- Recruited and focus to trained new employees to meet job requirements.
Education
Master of Science - Agriculture Economics
B.H.U
Varanasi - UP06-1987
Skills
- Always focus on what & How part , To achieve end result
- Always analyze end point situation for faster & appropriate Decision
- Maintain energetic & motivated team
- Always coordinate with cross function
- Always aline with organizational goal
Timeline
N.S.M.( Veg ) - East & North, Member of VSLT .
Syngenta India Pvt Ltd
09.2020 - 02.2023
Division Manager - East Veg
Syngenta India Pvt Ltd
02.2018 - 08.2020
Divisional Manager - ICS - North
Syngenta India Pvt Ltd
02.2015 - 01.2018
Master of Science - Agriculture Economics
B.H.U
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