Summary
Overview
Work History
Education
Skills
Certification
Previous Experience
Timeline
Generic
Satish Kumar T

Satish Kumar T

Muscat

Summary

Dynamic IT professional with 20+ years of experience leading and managing successful deliveries of large, complex business transformation IT programs. Proven track record in SAP, .NET, and COTS applications across oil & gas, energy & utilities, and healthcare domains in major accounts globally.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Program/Senior Project Manager

Petroleum Development
Muscat
12.2019 - 09.2024
  • Managed project delivery of diverse critical IT application initiatives to time, cost, quality, and budget.
  • Managed contracts for IT projects, covering hardware, software, cloud services, and consulting agreements in alignment with PDO IT strategy and digital transformation initiatives.
  • Worked closely with legal, finance, procurement, operational, and cross-functional teams, especially Cybersecurity, to align contract terms, including scope, SLAs, and payment milestones, etc.
  • Maintained strict compliance with vendor contracts
  • Oversaw contract performance during project lifecycle, regularly reporting cost savings to the PSC board.
  • Managed project contract terminations due to vendor non-compliance.
  • Managed project scope, timeline and budget in alignment with company objectives.
  • Developed comprehensive project plans to be shared with stakeholders.
  • Facilitated effective dialogue among senior management, project teams, vendors and clients.

Program Manager

Philips
India
11.2018 - 12.2019
  • Directed enterprise-wide implementation of Global OpenText programs under agile frameworks.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Implemented strategies that led to substantial budget cuts and yearly savings worth a million Euros.

SAP Dependency Manager

Sydney Water
Sydney
06.2017 - 11.2018
  • Planned and executed Dependency Management Process with efficiency
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Mediated disputes between vendors and project stakeholders by explaining company policies
  • Provided leadership during times of organizational change or crisis situations.

SAP Program Director

Saudi Electric Company
Saudi Arabia
07.2016 - 05.2017
  • Facilitated client engagement with Saudi Electricity Company from RFP to High Level Solution Design stage
  • Played Instrumental role in the entire contracting process and secured the contract in favor of Wipro.
  • Executed transformation project for SAP ISU/CRM MIMO, meeting client specifications
  • Provided leadership in developing innovative approaches to meet program goals.

Service Delivery Manager

National Grid
Solihull
11.2014 - 06.2016
  • Overhauled and guided stabilization program for SAP GDFO emergency services at National Grid, UK.
  • Supervised application maintenance support of challenging SAP GDFO solution integrated with multiple third party systems.
  • Ensured SLA compliance and maintained service delivery quality standards.
  • Coordinated activities between departments to ensure smooth service delivery process.
  • Collaborated with internal teams to develop best practices for service delivery processes.
  • Negotiated contracts with vendors to ensure cost-effectiveness of services provided.

Program Director

EXL Service.com
India
03.2011 - 11.2014
  • Developed strategic plans to ensure successful program operations.
  • Provided leadership in developing innovative approaches to meet program goals.
  • Facilitated acquisition of a significant contract, circa $3.5 MN, enhancing company capabilities.
  • Handled rebadging process for 120 team members, transferring them to Wipro from Microland.
  • Monitored performance metrics to evaluate effectiveness of programs.
  • Directed staff training on technical aspects of programming activities.

Project Manager

British Gas Business
Thames Water
07.2001 - 08.2008
  • Managed SAP R3 ISU/CRM implementation project delivery.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Exhibited strong technical and stakeholder management to overcome challenges on SAP Netweaver regarded as cutting edge at the time
  • Directed the end-to-end management of business applications involving Third Parties.

Education

B.E. - Mechanical

SDM College of Engg. & Tech.
Dharwad
01.1993

Skills

  • Program / Delivery Management
  • Comprehensive Project Oversight
  • Key Account Management
  • Contract Management
  • Consultative Sales Skills
  • Strategic Leadership
  • Innovative Technology Solutions
  • Risk Management
  • Issue Resolution
  • Strategic Planning
  • Cloud Infrastructure
  • Data Analytics
  • Data Management
  • Large, complex digital business transformation programs
  • Agile Delivery Management
  • IT Service Delivery
  • Organizational Change Management
  • Effective Stakeholder Engagement
  • Integration Management
  • Vendor Relationship Management
  • Principal Collaboration
  • Cybersecurity Risk Assessment
  • Proficient Communicator
  • Empowering Team Leader
  • Analytical Problem Solving
  • Strategic Thinker
  • Collaborative Team Member
  • Innovative

Certification

  • PMP & Prince2 Certified
  • Several Awards & Recognitions from PDO, Philips etc. (will produce on demand)

Previous Experience

01/94 - 06/02, Canon & Xerox, allied IT industry

Timeline

Program/Senior Project Manager

Petroleum Development
12.2019 - 09.2024

Program Manager

Philips
11.2018 - 12.2019

SAP Dependency Manager

Sydney Water
06.2017 - 11.2018

SAP Program Director

Saudi Electric Company
07.2016 - 05.2017

Service Delivery Manager

National Grid
11.2014 - 06.2016

Program Director

EXL Service.com
03.2011 - 11.2014

Project Manager

British Gas Business
07.2001 - 08.2008

B.E. - Mechanical

SDM College of Engg. & Tech.

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Satish Kumar T