Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SATISH LAL

Bengaluru

Summary

An effective communicator with excellent relationship-building and interpersonal skills. Strong analytical, problem-solving, and organizational abilities. Possesses a flexible and detail-oriented attitude. Seeking a challenging Program Manager position to utilize my skills and abilities, offering professional growth while being resourceful, innovative and flexible.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Corporate Trainer

ICICI Academy for Skills
Bengaluru
10.2014 - Current
  • Provided expertise and guidance to senior leadership team in effectively utilizing resources while formulating employee development strategies.
  • Successfully oversaw various training initiatives in office administration, web designing, and retail sales.
  • Outlined effective use of corporate training initiatives in presentations delivered during internal meetings, aimed at improving organizational performance.
  • Identified and addressed enhancement opportunities through proactive review of various system aspects, leading to improved program success.
  • Contributed to the development of employees' career paths by facilitating the acquisition and improvement of key skills essential for internal growth.
  • Worked closely alongside HR professionals to uphold compliance with all applicable laws pertaining to diversity awareness and equal opportunity employment.
  • Led efforts in mobilization and counseling, resulting in increased candidate attraction and identification of training gaps.
  • Developed and implemented training schedules aligned with organizational goals and standards.
  • Developed and nurtured connections with employers nationally, overseeing recruitment campaigns and interview processes.
  • Monitored and documented training results to inform continuous improvement efforts.

Trainer

ICICI Prudential Life
Chhattisgarh
09.2013 - 09.2014
  • Spearheaded IC33 training programs, empowering new advisors with the preparation they needed for required exams.
  • Developed comprehensive training materials and evaluation instruments to measure the impact of the training program.
  • Conducted training sessions on soft skills and life skills.
  • Designed and led workshops aiming to enhance personality development and preparedness for professional growth.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

Soft Skills Trainer and Career Counsellor

Freelancing
Chhattisgarh
05.2009 - 06.2013
  • Conducted interactive sessions and training programs to improve individuals' soft skills and overall personality growth.
  • Provided career guidance and counseling to terminal students and professionals.
  • Facilitated mobilization and counseling sessions, equipping students with the necessary skills for successful employment.
  • Developed and delivered workshops on enhancing personality traits and preparing for career advancement.
  • Established Work Readiness Modules (WRM), ensuring successful student outcomes in terms of job placements.
  • Collaborated with engineering institutes including Don Bosco Technology, Bharti College of Engineering & Technology, and Balaji Institute of Technology Management & Research - Raipur, Chhattisgarh, India.

Process Trainer

Mphasis
Bengaluru
04.2004 - 04.2009
  • Conducted training programs for new hires, covering essential areas such as soft skills and insurance transactions.
  • Provided process training in areas of quoting, policy setup, adjustments, renewals to streamline operations.
  • Designed and implemented comprehensive training modules for recently recruited process employees.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.

Education

Postgraduate Diploma(PGD) - Environmental Pollution Control Technology

Institute of Safety Occupational Health & Env
Panaji, Goa University
01-1997

Master of Science - Chemistry

Govt. Digvijay College, Pt. Ravi Shankar Shukla Un
Raipur, India
01-1994

Bachelor of Science - Mathematics

Govt. Digvijay College, Pt. Ravi Shankar Shukla Un
Raipur, India
01-1992

Skills

  • Program Management
  • Leadership & Team Building
  • Strategic Planning & Execution
  • Process Improvement
  • Project Coordination
  • Training & Development
  • Stakeholder Management
  • Data Analysis & Reporting
  • Conflict Resolution
  • Financial Literacy
  • Public Speaking

Certification

NLP Certification - 2019

Timeline

Senior Corporate Trainer

ICICI Academy for Skills
10.2014 - Current

Trainer

ICICI Prudential Life
09.2013 - 09.2014

Soft Skills Trainer and Career Counsellor

Freelancing
05.2009 - 06.2013

Process Trainer

Mphasis
04.2004 - 04.2009

Postgraduate Diploma(PGD) - Environmental Pollution Control Technology

Institute of Safety Occupational Health & Env

Master of Science - Chemistry

Govt. Digvijay College, Pt. Ravi Shankar Shukla Un

Bachelor of Science - Mathematics

Govt. Digvijay College, Pt. Ravi Shankar Shukla Un
SATISH LAL