To work in an IT Organization which provides me the opportunity to utilize my Technical skills in contributing effectively for the success of the organization.
Overview
16
16
years of professional experience
Work History
Hardware & Network Engineer
Lantro Technologies India Pvt Ltd.
Installation of Desktop & Laptop Hardware
Installation & Configuration of operating systems
Updation of Antivirus software
Installation of network components
Network cable installations.
Desktop Support Engineer
SHRO SYSTEMS Pvt Ltd.
06.2013 - Current
Mass rollout of various applications like Symantec DLP using SCCM for all HSBC locations host
SCCM reporting to gather information about hardware & software inventory, software updates, applications to fulfill business requirements
Incident management, working on various types of service request, Assuring Providing Technical support to the end users by remotely
Installation of various IBM application server & providing support
Also manage IBM application repository for application deployment
Creating process awareness by preparing documents as well as sessions with users from all departments
Providing support for enterprise BYOD IOS & android devices
Adept in leading operations related to IT infrastructure by analyzing, tuning & implementing necessary changes in resource utilization as per business priorities
Providing the Apple Mac book Laptop installation & configuration support as per the business requirement.
TECHNICAL SUPPORT ENGINEER
MaxSecureSoftware (I) Pvt Ltd.
07.2011 - 06.2013
Adept in installation, configuration & troubleshooting of hardware / software, servers & other network Devices (LAN); expertise in analyzing information system needs, evaluating end user requirements
Responsible for maintaining Basic Hardware and Desktop with std
S/W
Maintenance Asset & Licensing Management
Resolving software related issues remotely.
LAB ASSISTANT
JETKING INFOTRAIN LTD.
10.2008 - 11.2010
Installation of Various types of Desktop Hardware & Laptop
OS & Software deployment using Symantec Ghost server 8.0
Updating the window related patches
Installation & Configuration of network cabling.
Education
Bachelor in Computer Application - undefined
IBMT
H.S.C. - undefined
K.C. Goyal College
S.S.C. - undefined
K.C. Goyal Vidyalaya
Diploma in Hardware & Networking - undefined
Jetking
Diploma in Hardware & Networking - undefined
JETKING INFOTRAIN Ltd.
Microsoft Azure Associates Training - undefined
Seven Mentor Pvt Ltd
Skills
Networkingskill
Network Setup on the O.S. (Win2K3, Windows 2008 server. Windows 2012 Server)
DNS, DHCP, VPN, Active Directory etc.
Knowledge of Microsoft Outlook 2007 & 2013 Installation & Configuration.
Softwarehardwareskills
Installation of all types of Operating Systems (Apple Siera 10.12.6, Window7, Windows 8, Windows 10, & Application Software’s (Tricentis Tosca 10.2. 11.1, IBM Application Software’s.)
Installation of All Types of Antivirus
Configuring & Troubleshooting Desktops, Laptops and Servers.
Deployment of the application software’s through Microsoft SCCM 2012 Console Client.
Troubleshooting hardware and software problems. Online support to customers concerning their computer problems.
Network Support Engineer /AWS Cloud Support Engineer at Lantro Technologies IndiaNetwork Support Engineer /AWS Cloud Support Engineer at Lantro Technologies India
NA at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd, Henkel Adhesives Technologies India pvt. LtdNA at Jones Lang LaSalle Property Consultants (India) Pvt. Ltd, Henkel Adhesives Technologies India pvt. Ltd