Satish Pericherla
Visakhapatnam, A.P
Summary
8 years of professional work experience, in Manual Functional testing including Mobile (Android & iOS) Applications. Also, worked in Data Centre Operations Support, Production/Application Support, Incident Management and Technical Helpdesk.
Note: Last 6 years I have been working remotely for my current company which is based in the USA.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Test Engineer (Remote Work Model)
MORSUM LLC, USA (Subsidiary company of Dot Foods)
Visakhapatnam, A.P
01.2018 - Current
- Coordinating and working with teams across the globe in different time-zones in a remote working setup using Slack, Google Hangouts
- Attending and gathering requirements and knowledge of projects in pipeline by meeting up with Product Owners and asking relevant queries which will help build up the testing requirements for the projects
- Conduct 3 amigo meeting to agree on the acceptance criteria for stories of the sprint
- Planning the Testing schedules into weekly sprints under agile setup of the teams for Functional testing, Regression testing, Sanity checks post deployment and assign resources.
- Attended daily stand ups and provide testing update and discuss any blockers.
- Attended retrospective meetings and provide feedback on sprint and any suggestions to improve quality of stories delivered.
- Preparation of Test Cases for various features of the website and mobile applications for all projects in TestRail to build the regression suite.
- Executing functional tests of the Back-End Websites and the Front-End Applications.
- Mobile application testing on Android, iOS devices, images of the builds before publishing to the stores.
- Acting as the product owner for test automation and prioritizing test cases for automation and reviewing the automated test cases by executing the automation code in Testim.io as well as via Jenkins Jobs.
- Supporting, Testing of Data Science Modules of the applications by running basic sql queries.
- Executing Regression tests and preparing Test Status Report to Product Owner and help decide Go/No Go for deployment. We have 2 Production deployments per week.
- Mentoring and guiding test team members on application knowledge and testing methods.
- Interviewing/Recruiting new team members, conducting performance reviews for the test team.
- Learning on the job test Web & API automation using Gauge, Selenium, Java by executing and doing maintenance of the automation code under the guidance of automation testers/developers.
- Handling incident management by starting up slack channel for the issue and reproducing issues, sending out workarounds, communicating during the incident and working with developers to test hotfixes, regression test and sign off for release.
- Conduct and document incident post-mortem reports and follow up on the action items completion for long term fixes or learnings before closing the incident completely.
Senior Test Engineer
CGI
08.2015 - 07.2016
- Requirement Analysis with BA, Developers
- Preparing the Test Scenarios for the project
- Test Case preparation
- Test case review and execution
- Report and track defects using ALM
- Leading the Emergency release and Regression testing activity
- Improvement Task activities
- Took part in WORIA Project too in addition to the current activities.
Manual testing of apps as Application Support Engineer
RBS TSI
05.2009 - 01.2011
- Was part of a Global Production Services Support team for RBS Back Office - primary Settlement System called Wall Street
- Participated in supporting an application called ECD which was the topmost application in hierarchy and whose details flowed into all lower systems/applications in the RBS GBM world
- Participated in manual testing of deals and transactions on an application called Loan IQ
- This was done to facilitate the movement of a Banking Operations team which was to use this product for commercial lending operations.
UAT Testing/Application Production Support
CAPGEMINI INDIA PVT LTD
09.2007 - 04.2009
- Working in 24
- 5 shifts to provide Level 1, Level 2 production support via Falcon Ticketing Tool, Emails, Hotline calls for the S.M.A.R.T
- Suite of applications namely DASHBOARD CRM, Revenue Reporting, Sales desktop Applications, RTE, Electronic Revenue Reporting, AOR, VGS (Vote Gathering System), Event manager, Conference manager, Sales force Jobs
- Contributing to building Knowledge Base on a Tool: Twiki on the applications and support related information
- Training new members in team on the applications being supported and also on the support process
- Participated in auditing interviews and preparing documents specific to audit of the Production Support Project
- Active participation in team and client meetings to discuss on support related aspects an also on new applications support knowledge transfer
- Participated in the UAT testing activities to sign off on the applications after the weekend release
- Level 2 supports includes monitoring of production jobs for the applications, creation and execution of SQL queries to fix data issues in production after approvals from the development team, responding quickly to Outage situations by logging Outage ticket and communicating to users in a timely and effective manner and be on top of the issue until it is resolved
- Participate in coordination calls for support process improvement.
Technical Support and Operations
HSBC INDIA PVT LTD
06.2005 - 08.2007
- The job involves taking calls from our internal customers and trying to resolve the issues at first contact using remote assistance while at the same time meeting stringent SLAs
- Escalating issues to Floor Support Teams/Global Helpdesk in case the issue needs to be fixed locally and cannot be done remotely
- It also includes extending online support through emails and online/ web login complaints through which the internal customer's can raise technical related complaints
- This process involved high level of multi-tasking
- Incident Management in case of a primary application being down
- Level 1 Application/Functional Support.
Senior System Engineer
CGI
08.2011
- Served as a Senior Systems Engineer of an operations team which includes working on different projects at the same time
- Carried out daily, weekly and monthly backups as per requirement and monitored those backups using HP Data protector and VERITAS net-backup tool
- Report the failed backups to the concerned team
- Scheduled daily, weekly and monthly jobs and monitored the scheduled jobs through Chronicle and control M
- Conducted batch processing using XLNT sessions
- Resolved incidents and request tickets assigned in our queue pertaining to performing job operations in Autosys
- Performed jobs like, forcing job ok, holding or releasing the job, checked Jil parameters and editing them on user requests, etc
- On Autosys.
Education
Masters in Computer Applications(M.C.A.) -
Samatha P.G College, Visakhapatnam, Andhra University
01.2004
B.Sc. in Mathematics, Electronics & Computer Science -
Pydah Degree College, Visakhapatnam, Andhra University
01.2001
Skills
- Quality assurance procedures
- Test Automation
- Agile and Scrum environments
- Regression Testing
- Defect tracking
- Writing test cases
- Root Cause Analysis
- Test procedures
- Remote testing
Certification
- ISTQB FOUNDATION LEVEL CERTIFIED
- ISTQB FOUNDATION LEVEL - AGILE EXTENSION CERTIFIED
- ISTQB ADVANCED LEVEL - TECHNICAL TEST ANALYST
- ITIL FOUNDATION LEVEL CERTIFIED
Technical Specializations
- Manual Functional Testing
- Java(core)
- UFT/QTP (Basic use)
- Selenium (Basic Use)
- Jmeter (Basic Use)
- Quality Center
- MTM, TFS
- TestRail
- Sybase (T-SQL), Oracle (SQL)
- Unix
- Jira, Confluence
Industry Exposure
- Food Domain
- Reinsurance
- Financial Markets, FX and MM
- Commercial Lending
- Credit Card
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Senior Test Engineer (Remote Work Model)
MORSUM LLC, USA (Subsidiary company of Dot Foods)
01.2018 - Current
Senior Test Engineer
CGI
08.2015 - 07.2016
Senior System Engineer
CGI
08.2011
Manual testing of apps as Application Support Engineer
RBS TSI
05.2009 - 01.2011
UAT Testing/Application Production Support
CAPGEMINI INDIA PVT LTD
09.2007 - 04.2009
Technical Support and Operations
HSBC INDIA PVT LTD
06.2005 - 08.2007
Masters in Computer Applications(M.C.A.) -
Samatha P.G College, Visakhapatnam, Andhra University
B.Sc. in Mathematics, Electronics & Computer Science -
Pydah Degree College, Visakhapatnam, Andhra University
- ISTQB FOUNDATION LEVEL CERTIFIED
- ISTQB FOUNDATION LEVEL - AGILE EXTENSION CERTIFIED
- ISTQB ADVANCED LEVEL - TECHNICAL TEST ANALYST
- ITIL FOUNDATION LEVEL CERTIFIED
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