Safety-conscious transporter with several years of experience prioritizing customer service. Skilled in finding the most efficient routes for timely deliveries. Dedicated to maintaining a safe work environment and adapting to changing conditions.
Overview
10
10
years of professional experience
Work History
Branch Head
TCI FREIGHT
MUMBAI
07.2014 - Current
Managed multiple transportation projects, ensuring successful completion of project goals and objectives.
Worked closely with sales personnel to forecast future demand trends in order to plan accordingly.
Developed relationships with government agencies responsible for regulating the transportation sector.
Provided guidance on optimal routing strategies for shipments based on cost, time sensitivity, and other criteria.
Communicated regularly with customers regarding their orders and any changes in delivery schedules.
Directed investigations to verify and resolve customer or shipper complaints.
Coordinated daily transportation activities, aligning with company objectives and compliance regulations.
Developed and maintained strong relationships with customers, enhancing satisfaction and retention rates.
Analyzed transportation market trends to inform strategic planning and competitive positioning.
Logistics/transportation Accounts at TCI Freight ( A Division Of Transport Corporation Of India Ltd).Logistics/transportation Accounts at TCI Freight ( A Division Of Transport Corporation Of India Ltd).