Satish Rai

• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

• Managed a team of up to 15 executives.

• Allocating revenue targets to the team members and assisting them to achieve it.

• Maintaining various reports (DSR, Attendance, Performance report, etc.) of the Team.

• Distribution of resources within the team to generate the desired revenue (Inbound calls, outbound, chat, personal meeting, etc.)

• Providing required training to the new joiner.

• Providing proper education counseling to students and professionals for their better future

• Handling the inbound calls and handling the queries of students

• Handling the queries through chat as well • Handling the walk-in queries of students

• Handling the escalated cases transferred by executives

• Fixing appointment and meeting the clients in person

• Providing after sales support to the customers

• Generating the desired revenue as per company policies

• Managed a team of up to 11 executives.

• Allocating revenue targets to the team members and assisting them to achieve it.

• Providing required training to the new joiner

• Maintaining various reports (DSR, Attendance, Performance report, etc.) of the Team.

• Handled escalated calls transferred by other executives

• Managed a team of up to 07 executives.

• Allocating revenue targets to the team members and assisting them to achieve it.

• Providing required training to the new joiner

• Maintaining various reports (DSR, Attendance, Performance report, etc.) of the Team.

• Handled escalated calls transferred by other executives

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Dressed and accessorized mannequins to highlight featured clothing and accessories.
• Used point-of-sale systems to process payments and check inventory levels.
• Developed promotional strategies to increase store sales and meet monthly sales targets.
• Developed loyal customer base by providing excellent customer service.
• Encouraged customers to find accessories and other upsell items to complete ensembles.
• Pressed and folded items upon arrival in store to increase visual appeal.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Dressed and accessorized mannequins to highlight featured clothing and accessories.
• Encouraged customers to find accessories and other upsell items to complete ensembles.
• Used point-of-sale systems to process payments and check inventory levels.
• Processed incoming stock and documented product information to manage inventory levels.
• Developed promotional strategies to increase store sales and meet monthly sales targets.
• Developed loyal customer base by providing excellent customer service.
• Assisted customers with selecting clothing items and accessories based on individual needs.