Satish Reddy

• Lead the administration of HSBC’s enterprise-scale API platforms using Mulesoft and Kong, supporting 100+ teams in secure, efficient deployments.
• Architected and maintained CI/CD pipelines using Jenkins integrated with GitHub and Maven to ensure seamless automated deployments.
• Deployed and managed containerized microservices using Docker and Kubernetes; built Docker images and Kubernetes manifests for various applications.
• Created monitoring dashboards and alerts using Splunk for production services; part of the SRE team ensuring high availability and fault tolerance for tier-0 APIs.
• Designed and implemented Infrastructure as Code using Ansible and Terraform, improving configuration consistency and reducing manual efforts.
• Actively contributed to incident and change management processes using ServiceNow and GSD, enhancing service reliability and customer experience.
• Managed IAM roles and access controls in GCP; provisioned cloud storage buckets and integrated logging using CloudWatch Logs.
• Delivered environment provisioning for staging and production, optimizing resource usage and deployment frequency.
• Collaborated with SRE and production support teams to drive service reliability improvements and conduct root cause analysis of critical incidents.
• Hands-on in container image lifecycle management, manifest writing, and Helm chart configurations for Kubernetes.
• Applied ITIL best practices using ServiceNow and GSD to manage changes, problems, and incidents across DevOps projects.

• Creating and managing web application hosting platform for Deutsche bank consumers.
• Maintained end-to-end automation for build and deployment pipelines using Jenkins, Git, Maven, and Ansible.
• Maintained cloud infrastructure and built secure, scalable cloud environments on AWS
• Containerized applications and developed Kubernetes deployment strategies aligned with DevOps principles.
• Facilitated daily releases, supporting development teams with continuous integration, release automation, and troubleshooting.
• Authored custom monitoring scripts and managed log pipelines for proactive service health tracking.
• Spearheaded service improvement plans through ITIL frameworks and supported daily operational excellence via huddle calls and reports.