Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Personal Information
Languages
Timeline
Generic

Satya Kalyani Koti

Kakinada

Summary

Dynamic Desktop Support Engineer with a proven track record at CITY ONLINE AP PVT.LTD, excelling in customer support and account management. Proficient in Tally ERP9 and hardware networking, I effectively resolved customer network issues, enhancing satisfaction and operational efficiency within a 30-member team.

Overview

5
5
years of professional experience

Work History

Desktop Support Engineer

CITY ONLINE AP PVT.LTD
KAKINADA
12.2019 - Current
  • Maintains Cash Billing
  • Handling Accounts section
  • Dealing day-to-day calling with customers
  • Checking for the accounts Activation and De-activation with our City Online AP Customers.
  • Assisting customers about their network issues and Billing.
  • Team Size: 30

Education

B.Sc. - MPCS

ACHARYA NAGARJUNA UNIVERSITY
NAGARJUNANAGAR,A.P
06-2022

Skills

  • PGDCA (Diploma in Computer Applications)
  • Customer support
  • Account management
  • Hardware & Networking

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Languages

  • Telugu
  • English

Personal Information

  • Husband's Name: Charan Raj
  • Date of Birth: 15/05/1993
  • Gender: Female
  • Marital Status: Married

Languages

Telugu
First Language
English
Intermediate (B1)
B1

Timeline

Desktop Support Engineer

CITY ONLINE AP PVT.LTD
12.2019 - Current

B.Sc. - MPCS

ACHARYA NAGARJUNA UNIVERSITY

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Satya Kalyani Koti