Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SATYA NARAYAN PANDA

SATYA NARAYAN PANDA

Bangalore,KA

Summary

A results-driven Technical Architect with more than 10 years of experience in designing and implementing scalable, reliable, and observable systems. Designing and implementing various automation use cases. Expertise in public cloud platforms like Azure and AWS, microservices architecture, DevOps practices. Proven track record of enhancing system performance, reducing downtime, and driving innovation in complex IT environments.

Overview

17
17
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Technical Architect Observability and Automation

ITC Infotech
05.2023 - Current
  • Designed and implemented observability and monitoring for the entire tech stack, resulting in 30% reduction in downtime.
  • Designed and implemented various automation solution resulting in 30% SR and INC reduction.
  • Provide technical oversight, mentorship, and guidance to engineering and operations teams. Foster a culture of continuous learning and operational excellence around observability practices.
  • Leading a team of 8 automation and observability engineers to deliver multiple projects to achieve 99.5% availability SLA for the client.
  • Developed and maintained CI/CD pipelines, enhancing deployment efficiency by 40%
  • Collaborated with cross-functional teams to ensure system reliability and scalability.
  • Installing Dynatrace OneAgent into various workloads like VMs, On Prem servers, Kubernetes cluster.
  • Building dashboards and alert mechanism for many complex systems like Mulesoft, SAP End User Services using Dynatrace DQL query and Datadog DDSQL.
  • Using Synthetic monitor to monitor Single-URL browser monitor,HTTP monitors and NAM.
  • Analyze monitoring and telemetry data to identify trends, anomalies, and root causes. Develop dashboards, reports, and KPIs that provide actionable insights into system and business performance.
  • Integrating with ServiceNow for auto ticket creation.

Solution Architect

Embibe
09.2022 - 05.2023
  • Lead the design, implementation, and migration of cloud infrastructure and services to Microsoft Azure for Embibe Edutech application.
  • Collaborate with development and operations teams to implement Infrastructure-as-Code (IaC) using Terraform automating infrastructure deployment.
  • Manage security posture using Azure Security Center, implementing best practices for identity management, network security, and compliance monitoring.
  • Drive cloud migration initiatives, including designing and executing Azure Migrate plans for on-premises to cloud transitions.
  • Develop monitoring solutions using Datadog,Dynatrace,Azuremonitor,cloudwatch to ensure high availability, performance, and quick resolution of issues.
  • Installing Dynatrace OneAgent into various workloads like VMs and Kubernetes cluster to monitor infrastructure metrics and APM metrics.
  • Log integration into Dynatrace and create enterprise dashboards using Dynatrace DQL query and Datadog DDSQL.
  • End to End trace and visualizes the flow of requests in complex, distributed microservices architectures by using Dynatrace and datadog distributed tracing.
  • Integrating Dynatrace and Datadog with ITSM tool for auto ticket creation.

Lead System Administrator

Vodafone
01.2018 - 09.2022
  • Enable internal customers to migrate their workload to Azure using Azure Migration.
  • Design CI/CD solutions for the infrastructure and application workload.
  • Azure Cloud infrastructure automation using Terraform and Application deployment automation using Ansible.
  • Migrating Opensource/Linux workloads in datacenter to Azure. Perform application assessment for migration suitability.
  • Design and implementing monitoring solution by using Dynatrace and datadog.
  • Installing Dynatrace OneAgent and Datadog agent into Linux and Windows servers to monitor infrastructure metrics and APM metrics.
  • Creating separate Infra, APM and security dashboards based on multiple customers.

Assistant Manager

Idea Cellular Limited
11.2008 - 09.2018
  • 24/7 support to Idea Cellular data centres across India.
  • Participating in hardware part replacement activities and coordinating with datacentre operators and vendors.
  • Installing Patches on Linux Production servers and Kernel upgrade. Basic Configuration of OS.
  • Installing Prometheus and Zabbix monitoring agent in Linux and Windows servers to monitor server health check-up.
  • Creating network and server health check dashboards in Grafana and Zabbix for entire data centre hosts.
  • Hardening servers as per security standards and policies. Performing annual Infrastructure audit.
  • Testing and analysing impact of patches released by different vendors prior to rolling them out in production servers.
  • Resource sizing in a virtual environment by using resource pools, enabling reservation and limitation for memory and CPU.
  • Work on change management tickets. Root cause analysis & Impact Analysis for every change.

Education

BTech - Electronics and Communication Engineering

BPUT

MBA - Operation and Marketing

BPUT

Skills

AI Tools:ChatGPT,Azure OpenAI,Azure AI foundry,Azure AI search,Microsoft Copilot

Certification

Azure Administrator Associate AZ-104

Timeline

Technical Architect Observability and Automation

ITC Infotech
05.2023 - Current

Solution Architect

Embibe
09.2022 - 05.2023

Lead System Administrator

Vodafone
01.2018 - 09.2022

Assistant Manager

Idea Cellular Limited
11.2008 - 09.2018

MBA - Operation and Marketing

BPUT

BTech - Electronics and Communication Engineering

BPUT

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