Satya Raga Sudha Chukkana
Hyderabad,TG
Summary
Proven Business Analyst with a track record of driving customer retention and enhancing system functionality at RealPage. Expert in leveraging PowerBI for insightful data analysis and adept at fostering stakeholder collaboration. Excelled in Agile environments, ensuring projects align with business goals. Skilled in SQL and project management, consistently delivering solutions that exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst 1
RealPage
Hyderabad
08.2023 - Current
- Collaborated closely with business stakeholders to understand requirements and objectives related to Enterprise Data Warehousing (EDW) initiatives, ensuring alignment with organizational goals.
- Spearheaded a customer retention project, working cross-functionally to identify key metrics, analyze customer data, and implement strategies to enhance customer loyalty and satisfaction.
- Managed PowerApp requests and enhancements, liaising between end-users and development teams to prioritize and deliver solutions that streamline processes and improve efficiency.
- Oversaw Salesforce service requests, triaging issues, and providing timely resolutions to ensure optimal system performance and user satisfaction.
- Played a pivotal role in gathering and documenting business requirements, conducting workshops, and facilitating discussions to drive consensus and clarify project scope.
Business System Analyst
Signant Health
Hyderabad
10.2020 - 07.2023
- Provided extensive support for clinical trials applications, ensuring the seamless integration and functionality of critical software systems.
- Led the end-to-end process from requirements gathering to User Acceptance Testing (UAT), meticulously reviewing test cases to guarantee the quality and reliability of software solutions.
- Acted as the Product Owner for several projects, collaborating closely with stakeholders to define product vision, prioritize features, and manage the product backlog effectively.
- Played a key role in translating business needs into technical requirements, facilitating clear communication between business stakeholders and development teams.
- Conducted workshops and training sessions to enhance user understanding and adoption of new systems and features, contributing to improved efficiency and user satisfaction.
Education
PG Diploma - Data Science And Business Intelligence
Great Lakes Institute of Management
Texas Bachelors - B.com
Sabarmati Institute
Intermediate - Bipc
Sri Chaitanya Junior College
Hyderabad10TH -
Bhashyam Public School
HyderabadSkills
- Business Analysis: Proficient in all aspects of business analysis, including requirements gathering, stakeholder management, and solution assessment
- Testing: Experienced in conducting User Acceptance Testing (UAT) and reviewing test cases to ensure the quality and reliability of software solutions
- PowerBI: Skilled in using PowerBI to create interactive visualizations and reports, enabling data-driven decision-making
- SQL: Proficient in SQL for querying databases and manipulating data, facilitating data analysis and reporting
- Data Analysis: Experienced in data analysis techniques, including data manipulation, interpretation, and visualization, to extract actionable insights and inform business decisions
- Project Management: Skilled in project management methodologies, including planning, execution, and monitoring of project activities to ensure timely and successful delivery
- Agile Methodologies: Proficient in Agile principles and practices, including Scrum and Kanban, to adapt quickly to changing project requirements and deliver value iteratively
- Scrum Master: Experienced in facilitating Agile ceremonies, coaching teams, and removing impediments to ensure smooth project execution and delivery
- Product Owner: Familiar with the responsibilities of a Product Owner, including defining product vision, prioritizing features, and managing the product backlog to maximize value delivery
Certification
CBAP-Certified Business Analysis Professional
CSPO-Certified Scrum Product Owner
CSM-Certified Scrum Master
Timeline
Business Analyst 1
RealPage
08.2023 - Current
Business System Analyst
Signant Health
10.2020 - 07.2023
PG Diploma - Data Science And Business Intelligence
Great Lakes Institute of Management
Bachelors - B.com
Sabarmati Institute
Intermediate - Bipc
Sri Chaitanya Junior College
10TH -
Bhashyam Public School