Satyarekha Vishwakarma

Subject Matter Expert in compliance and quality assurance for healthcare coding. Led audits and training initiatives that enhanced documentation accuracy and operational efficiency. Proficient in project management and team leadership, with a track record of implementing process improvements and automation to optimize service delivery. Experienced in managing diverse specialties, including EM-Outpatient, Radiology, and Anesthesia, while ensuring high-quality standards and client satisfaction.

• Implementing and spearheading several process improvement initiatives in the form of automation
• Setting out in-house quality standards for various operational areas and ensuring a high-quality customer experience while adhering to the SLAs for services
• Providing a quick resolution of all the queries and issues of the client, and maintaining healthy relations with them
• Creating and sustaining a dynamic environment that fosters development opportunities, imparting training programs after identifying the need for the smooth running of processes and operations
• Tracking financial, headcount, attrition, and quality metrics

Languages Known: English, Hindi & Marathi

• Lead certified
• CPC Certified