Summary
Overview
Work History
Education
Skills
Certification
Interests
COMPUTER KNOWLEDGE
Timeline
Hi, I’m

SATYENDRA KUMAR

Banking
Ballia,UP
SATYENDRA KUMAR

Summary

Dynamic and results-driven Assistant Manager with a proven track record of advancing through organizational ranks, offering extensive experience in sales, personnel management, accounting, and inventory management. Committed to leveraging comprehensive knowledge of company products and services to enhance customer satisfaction and drive business growth. Eager to contribute to a forward-thinking organization that fosters professional development while delivering exceptional value. Passionate about creating impactful solutions that align with organizational goals and elevate team performance.

Overview

3
years of professional experience
3
Certifications
2
Languages

Work History

Suryoday Small Finance Bank

Assistant Manager
08.2025 - Current

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Generated repeat business through exceptional customer service.

CSB BANK

Senior Sales Officer
08.2024 - 08.2025

Job overview

  • A) Opening Saving Account and Current Account
  • B) Life Insurance
  • C) Personal Loan
  • D) Home Loan
  • E) General Insurance
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved operational efficiency by adopting new technology for inventory management.

AXIS BANK (QUESS CORP LIMITED)

10.2022 - 08.2024

Job overview

  • A. Opening Saving Account and Current Account
  • B. Life Insurance
  • C. Personal Loan
  • D. Business Loan
  • E. General Insurance
  • F. EDC Department (Electronic Card Machine)

Education

MASTER OF BUSINESS ADMINISTRATION
01.2020

University Overview

GPA: First Division

B.COM
01.2017

University Overview

GPA: Second Division

12TH FROM THE BOARD OF UTTAR PRADESH
01.2014

University Overview

GPA: First Division

10TH FROM THE BOARD OF UTTAR PRADESH
01.2009

University Overview

GPA: First Division

Skills

Sales & Cross-Selling

Certification

CCC (Course on Computer Concepts)

Interests

Volunteering, Engaging in creative activities, Photography, Writing

COMPUTER KNOWLEDGE

COMPUTER KNOWLEDGE
  • Microsoft Office
  • Graphic Design
  • Power Point
  • Excel and etc.

Timeline

Assistant Manager
Suryoday Small Finance Bank
08.2025 - Current
Senior Sales Officer
CSB BANK
08.2024 - 08.2025
AXIS BANK (QUESS CORP LIMITED)
10.2022 - 08.2024
B.COM
12TH FROM THE BOARD OF UTTAR PRADESH
10TH FROM THE BOARD OF UTTAR PRADESH
MASTER OF BUSINESS ADMINISTRATION
SATYENDRA KUMARBanking