Satyendra Kushwah
Guna
Summary
Professional in agency development, dedicated to driving strategic growth and fostering impactful relationships. Extensive experience in managing agency partnerships and delivering successful marketing campaigns. Known for collaborative teamwork, adaptability, and results-driven approach, with key skills in strategic planning and client management.
Overview
7
7
years of professional experience
Work History
Agency Development Manager
IFFCO TOKIO General Insurance Company
03.2025 - Current
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Maintained personnel files and regularly conducted audits to verify accuracy of information.
Collections Manager
TVS Credit Services Limited
09.2024 - 03.2025
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Oversaw daily posting of payments to customer accounts.
- Enhanced team performance through regular training, coaching, and feedback sessions.
branch manager
Vastu finserve India pvt ltd
06.2022 - 09.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Sales Executive
Tvs credit services ltd
04.2021 - 06.2022
- Working in Tvs credit services ltd as a Sales Executive . 07-04-2021 To 03-06-2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Met existing customers to review current services and expand sales opportunities.
- Maintained current knowledge of evolving changes in marketplace.
collection executive
Mahindra & Mahindra financial services ltd
12.2017 - 04.2021
- Collaborated with sales team to address credit concerns, improving relationships between the company and its clients.
- Collaborated on collection and dispute resolution issues.
- Prepared accounts receivable-related journal entries for accounting month-end close.
Education
High School -
M.P. Board
Higher Secondary - undefined
M.P. Board
B. A. - undefined
Jiwaji university
Skills
- Gainful work & Contacts
- Hardworking & Honesty
- Team handling
- Knowledge of Microsoft Office
- Internet Surfing
- Recruitment strategies
- Sales management
- Marketing expertise
- Relationship building
- Operations management
- Sales growth
- Performance analysis
- Marketing management
- Agency operations
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Team leadership
PERSONAL PROFILE
Hindi & English
Timeline
Agency Development Manager
IFFCO TOKIO General Insurance Company
03.2025 - Current
Collections Manager
TVS Credit Services Limited
09.2024 - 03.2025
branch manager
Vastu finserve India pvt ltd
06.2022 - 09.2024
Sales Executive
Tvs credit services ltd
04.2021 - 06.2022
collection executive
Mahindra & Mahindra financial services ltd
12.2017 - 04.2021
Higher Secondary - undefined
M.P. Board
B. A. - undefined
Jiwaji university
High School -
M.P. Board
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