Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Satyendra Kumar Tiwari

Satyendra Kumar Tiwari

Hyderabad

Summary

Dynamic and results-oriented Software Engineer with 12 years of accelerated experience in IT and Services industry. Proficient in Application Packaging, Software Distribution , Scripting, Process Automation, Software Consultation and Software Development.

Proven track record of delivering scalable and efficient software solutions that drive business growth and enhance user experiences. Committed to staying updated with the latest advancements in industry to continuously improve skills and deliver innovative solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Technical Lead

WIPRO
Hyderabad
02.2023 - Current
  • Developing automation scripts utilizing PowerShell for customizing application installation and configuration on Windows platform.
  • Managing distribution of packages using MECM's App & Package Model as well as Intune.
  • Conducting quality analysis to ensure the excellence of deliverables for End-Users.
  • Collaborating with users to navigate defined processes and offer UAT assistance.
  • Participating in various projects and developing automation scripts to streamline manual processes.
  • Collaborating with team in meeting SLA requirements through the provision of technical support, ensuring on-time package delivery.
  • Contributing to regular reporting activities, effectively representing project outcomes to leadership.
  • Collaborating with the ServiceNow development team to enhance processes and decrease deliverable timelines.
  • Facilitating collaborative efforts among team members to enhance learning and development.
  • Offering guidance and instruction to facilitate the seamless integration of new hires, enabling them to effectively begin their project assignments.

Senior Software Engineer Lead 1

OPTUM (UHG)
Hyderabad
12.2019 - 02.2023
  • Repackaged applications using wide range of enterprise tools with windows installer technology and created customized installation scripts using wise script.
  • Administered software deployment using Altiris while also assisting end users during user acceptance testing.
  • Participated in inventory cleanup initiative by contributing to the application retirement process.
  • Effectively collaborated with the team responsible for desktop migration, taking charge of SPOC level responsibilities.
  • Played a key role in developing automation scripts for existing manual processes within multiple projects.

Senior Enterprise System Analyst

UNISYS
Hyderabad
04.2016 - 12.2019
  • Provided support to customers as a primary point of contact, ensuring seamless approval and processing of third-party applications to be packaged and registered on the software center portal within the client environment.
  • Created a web-based platform to effectively manage test device inventory and facilitate device assignment.
  • Enhanced existing processes and established standard communication documents for engineering team and client.
  • Oversaw all team operations and ensured seamless coordination among members.

Senior Project Engineer

WIPRO
Hyderabad
08.2011 - 04.2016
  • Repackaged applications utilizing Install shield and Admin Studio.
  • Contributed to the scripting and automation of project activities.
  • Distributed packages via SCCM while offering UAT support.
  • Facilitated classroom training and covered all aspects of Application Packaging for new hires.

Education

Master of Technology - Software Engineering

Birla Institute of Technology And Science (WILP)
Pilani, Rajasthan
12-2015

Bachelor of Computer Applications -

Makhanlal Chaturvedi National University
Bhopal, Madhya Pradesh
06-2011

Skills

  • Application Packaging
  • Software Distribution
  • Scripting and Coding
  • Automation
  • Workplace Engineering
  • Team Management
  • Data Analysis and Reporting
  • End-User Experience
  • ServiceNow Dashboards
  • Coaching and Training

Certification

AWS Certified Cloud Practitioner

AZ-900: Microsoft Azure Fundamentals

MD-100 Windows 10 - Configuration

ITIL V3 Foundation certified from AXELOS

Timeline

Technical Lead

WIPRO
02.2023 - Current

Senior Software Engineer Lead 1

OPTUM (UHG)
12.2019 - 02.2023

Senior Enterprise System Analyst

UNISYS
04.2016 - 12.2019

Senior Project Engineer

WIPRO
08.2011 - 04.2016

Master of Technology - Software Engineering

Birla Institute of Technology And Science (WILP)

Bachelor of Computer Applications -

Makhanlal Chaturvedi National University

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Satyendra Kumar Tiwari