SAUD ABBAS
IT Admistrator
Dubai
Summary
Experienced Information Technology Administrator well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 9 years of experience in Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
2
2
Certificates
4
4
Languages
Work History
Information Technology Administrator
Euro Systems LLC
Dubai, DU
04.2022 - Current
- Monitored systems in operation and quickly troubleshot errors
- Patched software and installed new versions to eliminate security problems and protect data
- Configured hardware, devices and software to set up work stations for employees
- Removed malware, ransomware and other threats from laptops and desktop systems
- Performed root cause analysis and general troubleshooting
- Maintained servers and systems to keep networks fully operational during peak periods
- Performed day-to-day LAN and WAN administration, maintenance and support
- Managed computer operation scheduling, backup, storage and retrieval functions
- Managed data backups and disaster recovery operations to comply with business continuity initiatives
- Monitored system performance and responded to alerts
- Introduced management tools to create and manage virtual server computing environment
- Diagnosed and executed resolution for server issues
- Implemented, developed and tested installation and update of virtual servers
- Configured and maintained web servers
- Tuned system performance to optimize efficacy of new and existing hardware components
- Created nightly jobs for database backups
- Configured and tested Windows Server operating systems with roles features
- Supported day-to-day operations, monitoring and resolving client/server and storage issues
IT Team Leader
CMS Computers Limited
Mumbai, Maharashtra
01.2015 - 04.2022
- Manage Data Center Operation
- Installation, Managing and Maintaining Hypervisor (Windows server 2008, 2008 R2 2012, 2012 R2)
- Installation, Managing and Maintaining VM into Hypervisor
- Implementation and manage VMware virtual environment
- Installation, Managing and Maintaining SAN (Storage), RAID Configuration
- Installation, Managing and Maintaining of Servers (Blade Server, Rack Server & Tower Server)
- Windows Server administration
- Linux Server administration
- Troubleshooting Network Related Issues
- Sophos, Cyberoam, Juniper Firewall administration
- Monitoring and Analyzing Network performance (Nagios & Cacti)
- Configuration and maintaining Networking Devices (Firewall, Routers, Switches & Wireless Devices)
- User administration and authorization
- Starting or stopping SAP instance
- Print management
- OS space and disk management
- SAP system backup
- Database backup weekly and daily
- Implementation and management of Helpdesk Ticketing tool on open-source platform (Spiceworks, osTicket and GLPI)
- Apache / PHP Server Hosting
- Led team of 4 members while providing exceptional support service
Technical Support Engineer
IP Global Pvt. Ltd
Mumbai, Maharashtra
06.2013 - 01.2015
- Provide day-to-day support to ensure the effective and efficient operation of the Desktop environment Including PCs, laptops
- Computer assembling and maintenance
- OS Patch Management
- Troubleshooting hardware and software problems
- Installing and configuring the peripherals, components, and drivers
- Configure new hardware, install, and update the software packages
- Repair and maintain the computers and servers
- Installing software and application to user standards
- CCTV Configuration, Managing and Maintaining
- Responsible for installing new security camera systems including cabling and Storage Device NVR, or DVR
Network Engineer
CMS Computers Limited, CMS Computers Ltd
Mumbai, Maharashtra
03.2012 - 06.2013
- Monitoring and Analyzing Network performance
- Troubleshooting Network related Issues (Nagios, Cacti)
- Configuration and maintaining Networking Devices (Firewall, Routers, Switches & Wireless Devices)
- Basic Router Configuration (Static, Dynamic)
- Network Structure Cabling and Tagging
- Giving access to Internet/Shared drives and folders as per requirements
- Repair and maintenance of Desktop, Laptop
- Printer Configuration
- Projects Lead
- Under
Education
Master of Computer Applications -
Rajeev Gandhi Institute of Technology & Management
Delhi 04.2011 - 09.2014
Bachelor of Commerce - Commerce
Mumbai University
Mumbai 06.2009 - 03.2011
HSC - Commerce
Maharashtra Board
Mumbai 06.2006 - 02.2008
High School Diploma -
Maharashtra Board
Mumbai 06.1995 - 03.2006
Skills
Virtualization
Certification
Jetking Certified Hardware & Networking Profession Premium
Timeline
Information Technology Administrator
Euro Systems LLC
04.2022 - Current
IT Team Leader
CMS Computers Limited
01.2015 - 04.2022
Technical Support Engineer
IP Global Pvt. Ltd
06.2013 - 01.2015
Network Engineer
CMS Computers Limited, CMS Computers Ltd
03.2012 - 06.2013
Master of Computer Applications -
Rajeev Gandhi Institute of Technology & Management
04.2011 - 09.2014
Bachelor of Commerce - Commerce
Mumbai University
06.2009 - 03.2011
HSC - Commerce
Maharashtra Board
06.2006 - 02.2008
High School Diploma -
Maharashtra Board
06.1995 - 03.2006
Projects
Under CMS Computers Ltd
System Administrator
West Bengal State Electricity Distribution Company Limited
Independently handled and implemented around 10 Server configuration
Independently handled and Implemented Storage configuration and mounting on Windows &
Linux
Server
Project Lead
Chemtrols (Independent News Service Pvt Ltd)
System Administration, Network Administration, Switching, Firewall, Dell SAN;
Independently handled and implemented around 100 Server configuration
Independently handled and Implemented Storage configuration and mounting on Linux Server
Independently handled and Implemented Switch & Firewall Configuration Resolved
issues on site pertaining to Material Components required for implementation
Honours & Awards
Strong Contribution to the business - CMS Computers Limited (INDIA)
Won behind the Scenes Wonder Award for Strong Contribution to business for the year 2018-19
Personal Profile
Date of Birth : 11-June-1990
Nationality : Indian
Hobbies : Learning New Technologies, Bike Riding
Passport Detail
Passport No. : V8921257
Place of Issue : Mumbai (India)
Date of Expiry : 28th March 2032
VISA : UAE Expiry 18th July 2025
Declaration
I hereby declare that all the particulars furnished by me in this application are true correct and
complete to the best of my knowledge and belief
Place
Dubai UAE
Local Reference
Available upon request
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