SAUMIK BANERJEE
Executive Assistant / Adminis Trative Assistant
Kolkata,+91
Work preference
Summary
Accomplished professional with extensive expertise in administrative and executive support, operations management, and leadership. Proficient in calendar management, travel coordination, meeting scheduling, and email management. Demonstrated success in process improvement, workflow optimisation, KPI monitoring, and resource allocation. Adept at stakeholder engagement, client communication, issue resolution, and service delivery management. Skilled in MS Excel (Advanced), Power BI, CRM platforms, and other office software. Committed to maintaining high-level confidentiality and prioritisation expertise while excelling in team supervision and performance management. Career goal: to leverage skills in a dynamic environment to drive operational excellence and strategic growth.
Organised and resourceful Executive Assistant known for streamlining office operations and enhancing executive productivity. Excelled in managing complex schedules, coordinating high-profile meetings, and improving administrative workflows. Delivered impactful project support and ensured seamless communication within teams and with external stakeholders.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Executive Assistant to Chairman
India Carbon Ltd
Kolkata
2025.04 - 2026.04
- Provided strategic executive support to the Chairman, streamlining daily priorities and enhancing leadership efficiency by 25%.
- Managed complex calendar scheduling, international travel planning (30+ trips), and 150+ meetings annually with zero conflicts.
- Acted as primary liaison across 20+ internal departments, regulatory authorities, and clients, ensuring timely communication and follow-ups.
- Prepared executive-level reports, board presentations, and confidential documents with 100% accuracy and on-time delivery.
- Coordinated logistics for 10+ Board/AGM meetings and 30+ high-level engagements, maintaining flawless execution and compliance.
- Led Chairman’s Secretariat operations—optimized document flow, improved administrative turnaround time by 35%, and reduced overhead errors.
- Delivered 100+ briefing papers and completed high-impact strategic assignments, supporting executive decision-making with timely insights.
Executive Assistant to Vice-Chancellor
Sri Venkateswara University
Meerut
2023.12 - 2025.03
- Scheduled and managed 120+ appointments and 15+ travel plans annually, ensuring flawless coordination of calendar, logistics, and official commitments.
- Oversaw academic and administrative operations for faculty processes including tenure, contracts, and promotions with 100% compliance and documentation.
- Acted as the primary liaison for 200+ internal and external stakeholders, resolving monthly queries and improving front-desk efficiency.
- Planned and executed 25+ events and meetings yearly, managing venues, agendas, and minutes with full follow-up and action item tracking.
- Drafted and reviewed 350+ communications, updated 1,000+ records, and ensured faster access to data through precise documentation control.
- Supervised and trained 5+ junior staff and student interns, improving team output and strengthening continuity in office operations.
Executive Assistant to Dean
Ambuja Neotia University
Kolkata
2022.04 - 2023.11
- Drafted, reviewed, and finalized internal and external communications, ensuring 100% error-free documentation and timely distribution.
- Updated and directed 1,000+ departmental records across digital systems, improving data accuracy and reducing file retrieval time.
- Coordinated 20+ tenure and promotion processes and coordinated junior staff, enhancing compliance and improving processing efficiency.
- Directed Dean’s calendar, appointments, travel plans, and facility operations, achieving 100% schedule adherence and zero disruptions.
Assistant Manager - Delivery
Marble Box Solutions LLP
Kolkata
2021.03 - 2022.01
- Delivered onboarding, training, payroll, and appraisals with 100% accurate salary slips; ensured 0% attrition through personalized employee engagement.
- Managed 80+ direct and indirect reports, coordinated and scheduled 100+ queries monthly and ensuring accurate policy and agency processing.
Assistant Manager - Operations
Becton Technology Pvt. Ltd
Bilaspur
2019.06 - 2020.12
- Trained 40+ new hires, handled payroll/appraisals, and recruited via job portals, achieving 0% attrition across operational teams.
Management Trainee → Assistant Manager
Genpact India Ltd
Hyderabad/ Gurugram
2012.03 - 2018.04
- Handled 35-member finance ops team; provided training, resolved escalations, optimized MIS reporting, and improved team efficiency.
Process Executive → Senior Process Executive
Infosys BPM
Bengaluru/ Pune
2007.03 - 2012.02
- Managed complete BMO operations, trained 37 team members, streamlined banking workflows, handled MIS/WFM, led recruitment, audits, and client dashboards.
Education
Diploma in Electronics & Telecommunication - Electronics and Computer
Acharya Institute of Technology
Bengaluru 2001.06 - 2006.11
Skills
- Administrative & Executive Support
- Calendar Management, Travel Coordination, Meeting Scheduling, Email Management, Confidential Communication, Office Management, Board Meeting Support, Drafting Correspondence, Event Planning, Visitor Management, Executive Presentations
- Operations Management
- Process Improvement, Workflow Optimization, KPI Monitoring, Resource Allocation, Cross-functional Coordination, Cost Control, Business Continuity, Quality Assurance, Strategic Planning, Operational Reporting, Inventory Management, Risk Mitigation
- Leadership & Team Management
- Team Supervision, Training & Development, Conflict Resolution, Performance Management, Talent Acquisition, Mentoring & Coaching, Appraisals, Retention Strategies, Goal Setting, Delegation, Motivation
- Client & Stakeholder Communication
- Stakeholder Engagement, Client Communication, Issue Resolution, Service Delivery Management, CRM Usage, Follow-up Protocols, Relationship Building, Cross-Cultural Communication, Email Writing, Liaison with Authorities, Internal Communication, VIP Support
- Technology & Tools Proficiency
- MS Excel (Advanced), MS Word, PowerPoint, Outlook, Power BI, ChatGPT 40, Smart Forms, VMware, Remedy, PBS Tool, Wofl System, CRM Platforms
- Data Management & Reporting
- MIS Reporting, Data Entry & Analysis, Dashboard Creation, SOP Documentation, Audit Support, Report Writing, File Management, Data Accuracy Monitoring, Attendance Tracking, Payroll Support, Performance Analysis, WFM (Workforce Management)
- Resourcefulness in crisis
- Familiarity with crm systems
- Office software mastery
- Decision-Making proficiency
- High-Level confidentiality
- Prioritisation expertise
- Board meeting preparation
- Microsoft Office Suite
- Payroll administration
- Document preparation
- Executive support
- Diary management
- Time management mastery
- Discretion handling
- Customer relationship management
- Performance reviews
- Travel arrangements
- Contract review
- Business correspondence
- Event coordination
- Clear communication
- Budgeting expertise
- Policy implementation
- Data entry proficiency
- Confidentiality procedures
- Proactivity
- Customer relationship management software
- Organisational awareness
- Critical evaluation
- Time efficiency
- Policy adherence
- Stress resilience
- Invoice processing
- Team Leadership
- Interpersonal communication
- Excel spreadsheets
- Appointment scheduling
- Business writing
- Recruitment processes
Certification
- Customer Satisfaction Program
- SEAL Leadership Program (Strategic Enhanced Aspiring Leaders)
- Certified in Coaching, Corporate Personality, Presentation & Decision-making
- BFSI Domain Trainer – Genpact
- Yellow Belt Certified as in Quality
- Power BI Certified
LANGUAGES
English
Native
Hindi
Fluent
Bengali
Fluent
Affiliations
- Reading Friction Novels and short stories
Accomplishments
1. Two times Team award for zero attrition rate in the team for 2 Years & Extra ordinary performance - customer delight with zero escalations.
2. One time Indivudual contributer award for demolishing muda from the process and creating the process in a auto generative mode with zero wrong output.
3. Three times indivudual performance awardduring the initial stages of the work
4. Best Team Award, Individual Contributor Award, Quality Excellence Award, Transition Excellence
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Executive Assistant to Chairman
India Carbon Ltd
2025.04 - 2026.04
Executive Assistant to Vice-Chancellor
Sri Venkateswara University
2023.12 - 2025.03
Executive Assistant to Dean
Ambuja Neotia University
2022.04 - 2023.11
Assistant Manager - Delivery
Marble Box Solutions LLP
2021.03 - 2022.01
Assistant Manager - Operations
Becton Technology Pvt. Ltd
2019.06 - 2020.12
Management Trainee → Assistant Manager
Genpact India Ltd
2012.03 - 2018.04
Process Executive → Senior Process Executive
Infosys BPM
2007.03 - 2012.02
Diploma in Electronics & Telecommunication - Electronics and Computer
Acharya Institute of Technology
2001.06 - 2006.11