Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Academic details
Personal Information
Timeline
Generic
Saumya  Kapoor

Saumya Kapoor

Summary

Results-oriented Project Lead with extensive experience in process improvement and team mentorship. Skilled in stakeholder engagement and problem-solving, ensuring timely project delivery and enhanced collaboration. Expertise in strategic planning, analytical thinking and end-to-end project management, with a strong focus on efficiency and productivity. Demonstrated ability to lead cross-functional teams, optimize processes, and deliver complex initiatives on time and within budget.

Overview

12
12
years of professional experience

Work History

Project Lead

Omega Healthcare Pvt Ltd
Navi Mumbai
10.2019 - Current

Medical Data Analyst (Oct 2019 – Dec 2021) | Project Analyst (Jan 2021 – Dec 2023) | Project Lead (Jan 2024 – Present)

Career Progression: Advanced from entry-level analyst to project lead, consistently taking on greater responsibility in data analysis, project management, and team leadership.

Project Leader Experience

  • Leading multiple concurrent projects from initiation through closure, ensuring milestones and objectives are met.
  • Managing cross-functional teams, assigning tasks, monitoring progress, and resolving conflicts to maintain a positive work environment.
  • Communicating project updates clearly to stakeholders at all organizational levels through weekly reports and presentations.
  • Mentoring junior team members and trainers, fostering professional growth and knowledge retention.
  • Streamlining project processes to minimize delivery time and enhance efficiency.
  • Overseeing training programs, onboarding initiatives, and diversity/inclusion workshops to strengthen organizational culture.
  • Collaborating with external training providers and implementing performance management systems to track employee progress.
  • Developed metrics and reporting systems to measure training impact on employee performance and retention.

Project Analyst Experience

  • Coordinated with stakeholders to gather requirements, define project scopes, and align deliverables.
  • Facilitated regular meetings to track progress, address challenges, and ensure compliance with policies.
  • Developed project plans, schedules, and budgets; updated plans based on changing objectives and resources.
  • Implemented process improvements to streamline workflows and enhance collaboration across departments.
  • Designed and delivered training programs, workshops, and e-learning solutions to improve employee performance.
  • Evaluated training effectiveness through feedback, assessments, and performance metrics.
  • Collaborated with cross-functional teams to design functional requirements for new systems and applications.

Medical Data Analyst:

  • Entered and maintained data across multiple mandated databases, ensuring accuracy, compliance, and reliability.
  • Analyzed patient information and treatment pathways for pan-solid tumor cases, applying oncology terminology in SEER-inspired databases.
  • Supported project managers with detailed reports and best practice recommendations.
  • Participated in internal and external audits to ensure data integrity.
  • Completed training and compliance modules on schedule, maintaining regulatory standards.

Key Achievements:

  • Successfully led cross-functional teams to deliver complex projects on time and within scope.
  • Designed and implemented comprehensive training programs that improved employee performance and reduced onboarding friction.
  • Enhanced collaboration and productivity through process improvements and effective stakeholder communication.
  • Recognized for mentoring and guiding junior staff, resulting in improved team morale and client satisfaction.

General Practitioner Dentist

Bhai Kanhaiya Charitable Clinic
Navi Mumbai
06.2018 - 07.2021
  • Administered local anesthesia and performed a wide range of dental procedures, including restorative (fillings, crowns, bridges, root canals) and cosmetic treatments (whitening, veneers, bonding).
  • Maintained accurate patient records using physical health record systems as well; reviewed medical histories to inform treatment plans.
  • Implemented infection control protocols to ensure patient and staff safety.
  • Delivered preventive dentistry services such as cleanings, sealants, fluoride treatments, and x-rays.
  • Consulted with specialists and collaborated with healthcare professionals to coordinate multidisciplinary patient care.
  • Supervised clinical staff (assistants, hygienists, lab technicians) and managed dental emergencies with immediate treatment.
  • Analyzed radiographs and diagnostic tests to guide treatment planning; prescribed medications for dental conditions.
  • Educated patients on oral hygiene techniques, facilitated clear communication about diagnoses and treatment options, and provided comprehensive postoperative instructions.
  • Monitored patient progress through follow-up visits and adjusted treatment plans to ensure long-term dental health.
  • Delivered compassionate care, calming anxious patients and enhancing patient engagement.

Associate Dentist and Dental Marketing Manger

Dental Edition Dental Clinic
Navi Mumbai
08.2014 - 12.2018

Dental Practice Experience

  • Performed restorative and cosmetic dental procedures (fillings, crowns, bridges, root canals, whitening, veneers, bonding).
  • Maintained accurate patient records in electronic health systems; reviewed medical histories to guide treatment plans.
  • Implemented infection control protocols and delivered preventive services (cleanings, sealants, fluoride treatments, x-rays).
  • Supervised clinical staff and managed dental emergencies with immediate treatment.
  • Analyzed radiographs and diagnostic tests to inform treatment planning; prescribed medications as required.
  • Educated patients on oral hygiene, communicated diagnoses and treatment options clearly, and provided postoperative instructions.
  • Monitored patient progress through follow-ups, adjusting treatment plans to ensure long-term dental health.
  • Delivered compassionate care, calming anxious patients and enhancing engagement.

Digital Marketing Experience

  • Developed and executed digital marketing strategies across multiple platforms to expand clinic visibility and patient outreach.
  • Analyzed digital marketing data to identify trends, optimize campaigns, and improve ROI.
  • Enhanced website performance through SEO best practices, keyword optimization, and analytics tools.
  • Conducted competitive market analysis to identify new opportunities and strengthen positioning.
  • Managed relationships with external agencies to coordinate campaigns and ensure brand consistency.
  • Created and implemented content strategies to engage audiences across social media and digital channels.
  • Monitored campaign performance metrics, prepared reports, and recommended improvements for future initiatives.
  • Leveraged digital tools to streamline marketing processes, reduce costs, and maximize efficiency.
  • Supported promotional events and online campaigns to drive patient engagement and clinic growth.
  • Balanced clinical responsibilities with marketing initiatives, demonstrating versatility and dual expertise.

Education

Bachelor of Dental Surgery - Dental Surgery

Seema Dental College And Hospital
Rishikesh
08-2013

Skills

  • Project management
  • Project planning
  • Stakeholder engagement
  • Process improvement
  • Data analysis
  • Root-cause analysis
  • Performance management
  • Team leadership
  • Cross-functional team management
  • Team motivation
  • Conflict resolution
  • Coaching strategies
  • Mentoring
  • Training facilitation
  • Client relations
  • Client communications
  • Collaborative mindset
  • Cross-functional collaboration
  • Analytical thinking
  • Problem solving
  • Critical thinking
  • Task prioritization
  • Organization skills
  • Project documentation
  • Technical understanding
  • Innovative solutions
  • Team collaboration

Affiliations

  • During the internship, I provided critical medical assistance by supporting the Uttarakhand government through specialized medical and first aid camps at Rishikesh base camps during the 2014 cloudburst disaster.
  • I executed dental marketing campaigns for Dental Edition Clinic, partnering with major retail brands (Crossroads, Shoppers Stop, Groupon) to drive customer engagement and expand clinic visibility.
  • I facilitated hands-on training for junior dentists.

Languages

English
Advanced (C1)
C1
Hindi
Native
Native
Punjabi
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2

Accomplishments

  • President Award for the Excellent Project
  • IMPACT award from Client- for Effort and Quality Work

Academic details

  • Intermediate School in 2007 from St. Paul's Senior Secondary School, Nainital.
  • Highschool in 2005 from Sri Guru Teg Bahadur Senior Secondary School, Haldwani.

Personal Information

  • Date of Birth - 05th October, 1989
  • Marital Status - Married
  • Nationality - Indian

Timeline

Project Lead

Omega Healthcare Pvt Ltd
10.2019 - Current

General Practitioner Dentist

Bhai Kanhaiya Charitable Clinic
06.2018 - 07.2021

Associate Dentist and Dental Marketing Manger

Dental Edition Dental Clinic
08.2014 - 12.2018

Bachelor of Dental Surgery - Dental Surgery

Seema Dental College And Hospital
Saumya Kapoor