Saumya Brahma
Mumbai
Summary
Senior Digital Product Leader experienced in building and scaling enterprise-grade digital platforms within banking and financial services. Delivered multi-million-user products and modernized legacy systems while leading cross-functional teams to achieve measurable business impact. Focused on enterprise platform strategy, digital servicing transformation, and governance frameworks to create scalable, customer-centric digital ecosystems.
Overview
12
12
years of professional experience
Work History
Assistant Vice President
Kotak Mahindra Bank
Mumbai
07.2022 - Current
- Lead enterprise digital servicing strategy for Kotak Internet Banking platform, serving a large retail customer base in a regulated banking environment.
- Defined and executed product strategy and roadmap for internet banking platform, aligning digital servicing journeys with business growth and compliance objectives.
- Led modernization of legacy digital modules into scalable, agile platform capabilities, improving system flexibility and enhancing user experience.
- Drove 20%+ YoY growth in term deposit volumes through journey redesign, data-backed adoption strategies, and performance optimization.
- Owned end-to-end product lifecycle including problem discovery, roadmap planning, sprint execution, UAT governance, release management, and post-launch optimization.
- Defined and tracked key platform KPIs including digital adoption rate, servicing transaction growth, journey drop-offs, and feature engagement.
- Collaborated with technology, compliance, operations, and product teams to ensure regulatory alignment and delivery of risk-compliant digital servicing modules.
- Led cross-functional squads across engineering, UX, analytics, and business teams to deliver scalable enhancements under tight timelines and evolving priorities.
- Translated customer feedback and behavioral analytics into prioritized backlog items, enhancing customer satisfaction and operational efficiency.
Senior Product Manager
ICICI Bank
Mumbai
03.2021 - 06.2022
- Owned product charter for “iMobile Pay,” ICICI’s flagship mobile banking platform targeting both ICICI and non-ICICI customers
- Scaled platform to onboard 5M+ new users (including non-bank customers), significantly expanding digital ecosystem footprint.
- Led ideation and launch of 5+ high-impact payment use cases including NFC (Tap-to-Pay) and PayLater features, driving 50% increase in payment module adoption.
- Conducted customer research and behavioral data analysis to identify unmet needs, translating findings into structured BRDs and scalable digital journeys.
- Managed sprint planning and milestone tracking, ensuring UAT governance and business sign-offs in Agile environment.
- Partnered with engineering, design, analytics, and business stakeholders to drive large-scale feature delivery under ambiguity and aggressive timelines.
- Presented roadmap updates and performance insights to senior leadership, aligning cross-functional teams on delivery priorities.
Product Manager
Intellect Design Arena
Mumbai
04.2018 - 03.2021
- Enterprise B2B platform experience in supply chain finance ecosystem integrating multiple banking and corporate systems.
- Owned product roadmap and functional architecture for SCF platform, aligning multi-system ecosystem with client needs.
- Defined product scope, developed detailed functional specifications, and managed enterprise client implementations to ensure successful deployment.
- Led cross-functional collaboration among engineering, solution teams, and client stakeholders to deliver scalable enterprise deployments on schedule.
- Conducted client demos and stakeholder workshops to drive product adoption and expansion
Systems Engineer
Infosys
Hyderabad
06.2014 - 05.2016
- Managed Windows access provisioning and role-based access control (RBAC) for global client Kellogg, ensuring secure and compliant access to systems and applications.
- Administered user account lifecycle processes including access grants, modifications, and revocations to align with security policies and operational requirements.
- Designed system architectures to meet client requirements and improve functionality.
- Collaborated with cross-functional teams to ensure seamless system integration.
- Analyzed system performance and identified areas for optimization and enhancement.
Education
MBA - Marketing
Xaviers Institute Of Management
Bhubaneswar, Odisha03-2018
Bachelor of Technology - Electronics And Telecommunication
IIIT
Bhubaneswar04-2014
Skills
Agile / Scrum Methodologies
Sprint Planning & Backlog Governance
BRD & Functional Documentation
UAT & Release Governance
Data Analysis & Performance Tracking
A/B Testing & Experimentation
Wireframing & UX Conceptualization
Enterprise Stakeholder Management
Websites
Timeline
Assistant Vice President
Kotak Mahindra Bank
07.2022 - Current
Senior Product Manager
ICICI Bank
03.2021 - 06.2022
Product Manager
Intellect Design Arena
04.2018 - 03.2021
Systems Engineer
Infosys
06.2014 - 05.2016
MBA - Marketing
Xaviers Institute Of Management
Bachelor of Technology - Electronics And Telecommunication
IIIT