Dynamic Program Manager at Amazon with a proven track record in project management and data analysis. Spearheaded initiatives that delivered $11.2M in savings and enhanced customer experience. Expert in catalog optimization and cross-functional collaboration, driving impactful solutions that exceed expectations and improve vendor satisfaction. Results-driven Program Manager known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at using leadership, problem-solving, and adaptability to deliver projects on time and meet objectives. Bring focus on continuous improvement and team collaboration to drive success in complex environments.
Returns Experience Optimization Product
Led the development and launch of a returns reduction solution targeting $8.6M in cost savings across multiple product categories. Analyzed return patterns from top 50 vendors (40% of market share), identifying that 70% of issues stemmed from sizing problems. Designed and executed a targeted pilot across UK, DE, and US marketplaces, implementing Size Chart and Size-Related Attribute improvements. Program exceeded targets by 30%, delivering $11.2M in savings and improving vendor satisfaction by 6%. Successfully secured expansion approval across EU, NA, AU, and JP marketplaces with 12 headcount investment for 2025.
Product Catalog Enhancement Platform
Spearheaded the transformation of catalog management systems to address size and fit discrepancies across 4.9M products. Identified critical bottlenecks through analysis of 50K customer feedback points and implemented a scalable solution that increased processing capacity from 10K to 600K products weekly. Managed technical dependencies while working with cross-functional teams, maintaining 100% quality standards. Solution delivered additional $2M in annual savings while establishing a framework for future catalog enrichment initiatives.
Address Quality & Delivery Experience Product
Owned the development of address validation solutions targeting $29.5M in delivery improvement opportunities. Led comprehensive analysis of 15.4M shipments, identifying four primary root causes impacting customer experience. Designed and secured approval for new technical solutions including Inline Address Suggestion (AISS) Service, currently being tested in US markets. Successfully established formal ownership with implementation teams for 60% of identified solutions, exceeding target by 10%.
Impact Measurement Framework
Developed comprehensive methodology transformation for measuring business impact across 10+ marketplaces. Created end-to-end validation logic and measurement specifications accounting for regional variations. Solution uncovered $47M in previously unrecognized impact across 12 blocked projects and established $28M in annual impact from ongoing operations. Successfully presented methodology transformation to senior leadership, securing support through data-driven narratives.
Internship at HAL, Observation of Adour 871 Overhaul Engine's 11 Modules, functions in Sheet Metal Shop, Gear Section, Blade shop, Standards Room, Process Shop and CNC Shop. Understood control mechanism in the Overhaul Non-destructive Testing. Identification of different Engines such as- Dart, Adour 811, Jaguar, Orphehs, Garret and Shakti. Observed design process at the Programming Cell and understood Engine Testing at Test Beds. Research Paper Publication - TURCOMAT Journal, Crash Analysis of the frontal structure of a car using Explicit Dynamics Team Uttejit Formula Student Team Car, Powertrain Engineer at Team Uttejit that makes hybrid vehicles, have learned/achieved Mount Analysis, Structure Assembly, Carbon Fiber Coating on structure and Team Management Alternative Material Analysis for Heat Dissipation of Car Bonnet, Analysis of metals and composites to find the best alternative for crash resistant and heat dissipative material for the bonnet of a car to find a solution to vehicle shutting off due to excess engine heating and lack of heat dissipation