SAURAB SINGH RAJAWAT
Bengaluru
Summary
Experienced SRE & Observability Leader with expertise in Site Reliability Engineering (SRE), Application Performance Monitoring (APM), and Observability. I manage $15M+ accounts, driving strategic reliability initiatives to enhance system stability, scalability, and efficiency.
I established a Centre of Excellence (CoE) for SRE & Observability, streamlining SRE adoption through error budgets, reliability scores, and automation. By collaborating with SRE, DevOps, and business teams, I design cost-effective solutions that improve performance and resilience.
As a trusted advisor, I bridge technical strategy with business goals, mentor cross-functional teams, and foster a culture of automation and continuous improvement to drive innovation and reliability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
SRE & Observability Practice Head (Banking)
SLK Software
Bengaluru
07.2024 - Current
- SRE & Observability Leadership: Established a Centre of Excellence (CoE) for SRE & Observability, developing accelerators that drive error budgeting, reliability scoring, and automation-driven stability.
- Strategic Client Engagement: Managing $15M+ accounts, acting as the primary liaison for enterprise clients, and delivering cost-effective, scalable reliability solutions.
- Operational Excellence & Automation: Driving site reliability, scalability, and efficiency by integrating APM, observability, and automated remediation into DevOps workflows.
- Culture & Leadership Transformation: Leading and mentoring cross-functional SRE and DevOps teams, fostering a culture of collaboration, automation, and continuous improvement.
Senior Technical Consultant
Dynatrace
Bengaluru
10.2023 - 07.2024
- Strategic SRE Engagement: Redefining SRE engagement—building high-impact SRE teams, optimizing internal systems, and driving operational excellence.
- Multi-Million Dollar Account Management: Successfully handling $30 million accounts, ensuring value-driven engagement and client success.
- Industry Leadership: Staying ahead of trends in application performance monitoring, observability, and customer experience engineering.
- Trusted Advisory: Offering strategic insights to maximize Dynatrace’s potential in achieving business objectives.
Senior Manager
OLA
09.2021 - 09.2023
- Team Leadership: Managing a team of 15 SREs and 30 SDETs (L4) across Bangalore and Pune at Ola, driving operational excellence and innovation.
- Observability with Dynatrace: Implemented and optimized observability strategies, enhancing APM, infrastructure insights, and proactive issue resolution.
- Automation and Resilience: Introduced self-healing mechanisms and chaos engineering to improve system resilience and reduce MTTR.
- Unified Dashboards: Designed unified dashboards to consolidate data from various tools, enabling real-time visibility and faster decision-making.
Module Lead
Pine Labs
03.2021 - 09.2021
- Observability & Bottleneck Resolution: Leveraged Dynatrace and other observability tools to monitor application performance, identify bottlenecks, and optimize system efficiency, ensuring high availability and reliability.
- Centralized Test Automation & Infrastructure as Code (IaC): Spearheading the creation of a centralized and scalable Test Automation team while incorporating IaC principles to automate infrastructure provisioning and management.
- Performance Testing & SRE Practices: Led a high-performance testing team, integrating SRE best practices such as proactive monitoring, incident response, and automated remediation while executing performance tests using LoadRunner, JMeter, and Netstorm.
- Automation & CI/CD Integration: Streamlined manual testing with automation using DeviceFarm, Selenium, Rest Assured, and Appium, integrating with CI/CD pipelines for seamless deployment and testing.
Technical Presales Manager
Cavisson Systems
06.2017 - 03.2021
- Performance Engineering & Reliability: Led a high-performance testing team, integrating performance testing with SRE practices to enhance system reliability using Micro Focus LoadRunner, JMeter, and Netstorm.
- Automation & CI/CD Integration: Streamlined manual testing with automation tools like DeviceFarm, Selenium, Rest Assured, and Appium, integrating with CI/CD pipelines for continuous testing and faster deployments.
- Observability & Incident Management: Implemented observability best practices using Dynatrace, enabling real-time monitoring, proactive issue detection, and faster incident resolution.
- SRE & Resilience Engineering: Established automated remediation, self-healing mechanisms, and chaos engineering strategies to improve system resilience and minimize downtime.
Senior Test Engineer
Eli Research Pvt Ltd
10.2015 - 06.2017
SQA
Franconnect Software Ltd
06.2014 - 09.2015
Test Engineer
Xicom Technologies Ltd
02.2013 - 06.2014
Sr.Quality Analyst
TIS INDIA
01.2012 - 02.2013
Education
Bachelor of Technology - Information Technology
Rajasthan Technical University
KotaSkills
- Incident Management, On-Call Response & MTTR Reduction
- Service Level Objectives (SLOs), SLIs & Error Budgeting
- Chaos Engineering, Self-Healing Mechanisms & Resilience Testing
- Automation, Infrastructure as Code (IaC) & CI/CD Pipeline Optimization
- Scalability, High Availability & Fault-Tolerant System Design
- Application Performance Monitoring (APM) – Dynatrace & New Relic
- Distributed Tracing & OpenTelemetry Integration
- Log Management – Splunk, ELK (Elasticsearch, Logstash, Kibana)
- Metrics, Dashboards & Real-Time Monitoring – Dynatrace
- Synthetic & Real User Monitoring (RUM) for User Experience Tracking
- Proactive Alerting & Incident Response – PagerDuty, ServiceNow
Personal Information
Date of Birth: 06/23/89
Certification
- Dynatrace Certified
- AWS Solutions Architect
Timeline
SRE & Observability Practice Head (Banking)
SLK Software
07.2024 - Current
Senior Technical Consultant
Dynatrace
10.2023 - 07.2024
Senior Manager
OLA
09.2021 - 09.2023
Module Lead
Pine Labs
03.2021 - 09.2021
Technical Presales Manager
Cavisson Systems
06.2017 - 03.2021
Senior Test Engineer
Eli Research Pvt Ltd
10.2015 - 06.2017
SQA
Franconnect Software Ltd
06.2014 - 09.2015
Test Engineer
Xicom Technologies Ltd
02.2013 - 06.2014
Sr.Quality Analyst
TIS INDIA
01.2012 - 02.2013
Bachelor of Technology - Information Technology
Rajasthan Technical University
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