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Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Seasoned Operations Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
· Developing talent acquisition strategies, including recruiting & hiring
· Creating & implementing staff training process
· Developing & Enforcing workplace policies
· Conducting performance reviews
.Backend process of data management & client management for sales support.
Ensuring sales ,client satisfaction & field support
Followups and Cold callings
Achievement of targets
Strong Leadership& Communication skills Interpersonall skills Ability to make strategic decisions Highly effective verbal & written communication skills Strong analytical skills Problem solving skills
undefinedCompleted Elite project of data driven and field analysis with experienced candidates of MIT Sloan School Of Management USA while pursuing my MBA
DOEACC O Level course
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