Summary
Overview
Work History
Education
Skills
Technical Skills
Certifications
Accomplishments
Languages
Timeline
Generic
Saurabh Chaudhari

Saurabh Chaudhari

Pune

Summary

Program management professional with expertise in occupational safety and a proven track record of enhancing project efficiency. Specializes in developing and implementing training programs that meet organizational goals and regulatory standards, effectively reducing workplace hazards. Skilled in causal-factor analysis and incident investigation, providing insights that drive future safety initiatives. Actively seeking opportunities in the private sector to leverage safety management skills.

Overview

11
11
years of professional experience

Work History

Senior Program Manager/Chief of Staff

Mindstix Software Labs Pvt Ltd
Pune
05.2024 - Current
  • Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
  • Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
  • Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
  • Improved internal processes through thorough review, resulting in a reduction of wasted time and resources.
  • Optimized organizational structures, leading to increased efficiency and better resource allocation.
  • Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
  • Optimized resource allocation, conducting thorough needs assessments and reallocating budgets accordingly.

Customer Success Manager

Mindstix Software Lab Pvt Ltd
Pune
01.2022 - 04.2024
  • Experience in building impactful and customer facing products in different domains (eCommerce, Hospitality, Travel, Learning, Virtuality) with collaboration with cross functional teams.
  • Leading a portfolio of 4 projects as an Account Owner with approx. 40 team members.
  • Documentation was the key aspect which is served during this period - release notes, product roadmap, process diagram, flow diagram, user material for application usage.
  • Encouraged the customers with new feature ideation and new ideas trending which will enhance the experience of the application.
  • Focused on the providing acknowledgement and resolution for the problems faced by the customer by getting involved in different phases of product lifecycle.
  • Work with the existing customer to do business / resource farming.
  • Create a product roadmap that has at least a 2-month forward-looking view of key business problems with risks and mitigation.
  • Identify a structured approach to what problems need to be solved and break them down into smaller chunks.

Product Manager

Mindstix Software Labs Pvt Ltd
Pune
06.2021 - 12.2021
  • Good experience in converting BRD's information into User Stories, and further translate those for the development team.
  • Served for domains like e-learning, e-commerce.
  • Creating project strategies and carrying out Scrum ceremonies throughout the entire project phase.
  • Guide and coach the team to ensure that the Scrum framework is followed by the team.
  • Responsible for defining the user stories in Product Backlog using ATDD (Acceptance Test Driven Development)
  • Show and tell the sprint deliverables to the client, and track the customer feedback.
  • Focus on resource management to reduce churn and compile the monthly budget.
  • Working closely with the cross-functional team to ensure sprint deliverables are achieved successfully.
  • Acceptance testing over the application to uncover any miss on the business perspective and UX issues.

QA Delivery Anchor

Brownbox Consulting
Pune
03.2020 - 06.2021
  • Overseeing the cross functional team and ensuring effective and efficient Reporting and Analysis
  • Fostered a culture of continuous improvement through employee engagement initiatives such as recognition programs and open forums.
  • Managed tight deadlines under pressure while maintaining professionalism both on and off camera.
  • Improved delivery efficiency by optimizing routes and scheduling for the team.

Project Manager

Mindstix Software Labs Pvt Ltd
Pune
01.2019 - 02.2020
  • Led a team of 8 members to achieve project deadlines by coordinating with team members to manage performance of the overall delivery.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Collaborated with Product Owners, Business Analysts, Team members, technologists and other scrum masters to define solutions and drive progress.
  • Led sprint reviews, daily scrums and planning meetings to realie sfull team engagement.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.

QA Lead

Mindstix Software Labs Pvt Ltd
Pune
01.2018 - 12.2018
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed Functional, UI, Sanity, Integration, Performance tests on modules and full software implementations for more than 8 projects per year.
  • Tracked, prioritized and organized defects with JIRA and Test Management tools, working with development team to facilitate timely corrections.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Mentored junior team members, fostering growth and enhancing team performance.

QA Engineer - Manual

Mindstix Software Labs Pvt Ltd
Pune
12.2014 - 12.2017
  • Designing, Analyzing and Executing Test Cases/Test Suites
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Analyzing the requirements from clients, Arranging Test Environment to execute the test cases
  • Delivered exceptional level of QA service to each customer by listening to concerns and answering questions.
  • Covered a big chunk of Mobile Test Bed to cover all the Mobile application (Native / Hybrid mobile apps)

Education

Bachelor's - Computer Engineering

G.H. Raisoni Institute of Engineering & Managemen
Jalgaon
01-2014

Skills

  • Agile methodology and JIRA
  • Portfolio and project management
  • Product strategy and management
  • Release management
  • Customer engagement
  • Workforce planning
  • Performance evaluation
  • Continuous improvement
  • Problem-solving
  • Program management
  • Change management
  • Project roadmap creation

Technical Skills

  • System architecture comprehension
  • Data Flow & Management
  • API Integrations
  • Quality Assurance & Testing Methodologies
  • Frontend technologies (conceptual understanding)
  • Backend Technologies (Conceptual Understanding)
  • DevOps & CI/CD Awareness
  • User Experience (UX) Principles
  • Analytics & Reporting

Certifications

01-2024

Accomplishments

Star Performer Award

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Senior Program Manager/Chief of Staff

Mindstix Software Labs Pvt Ltd
05.2024 - Current

Customer Success Manager

Mindstix Software Lab Pvt Ltd
01.2022 - 04.2024

Product Manager

Mindstix Software Labs Pvt Ltd
06.2021 - 12.2021

QA Delivery Anchor

Brownbox Consulting
03.2020 - 06.2021

Project Manager

Mindstix Software Labs Pvt Ltd
01.2019 - 02.2020

QA Lead

Mindstix Software Labs Pvt Ltd
01.2018 - 12.2018

QA Engineer - Manual

Mindstix Software Labs Pvt Ltd
12.2014 - 12.2017

Bachelor's - Computer Engineering

G.H. Raisoni Institute of Engineering & Managemen
Saurabh Chaudhari