SAURABH CHAVAN
VADODARA
Summary
Dedicated and results-driven Professional with 6 years of experience overseeing and optimizing banking operations. Proven track record of implementing efficient processes, ensuring compliance, and leading high-performing teams. Adept at problem-solving, strategic planning. should establish an excellent track record, which help me in continuous growing. To obtain good position in highly professional organization that offers challenges , teamwork, recognition and real test of my skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Credit Admin Executive
SMFG INDIA CREDIT CO LTD (Xpheno Pvt Ltd.)
04.2023 - Current
- Responsible for the confidentiality of financial data contained within loan files. Protects the confidentiality of all financial data relating to financial institution operations and customers. Maintains company policies and underwriting guidelines
- Analyze a loan applicant's credit score to determine their credit risk and ability to pay back to loan.
- Provides administrative assistance to the loan officer and staff, including updating loan data into the financial institution’s computers, and assembling of documentation for customer loans.
- Provides administrative assistance to the loan officer and staff, including updating loan data into the financial institution’s computers, and assembling of documentation for customer loans.
- Assembles and verifies accuracy of loan documentation.
- Checks documents for proper vesting, legal descriptions, and signatures.
- Uses office computers for data input and other activities, and orders credit reports.
- Handled reporting, filing and collections paperwork for credit group.
Assistant Manager
HDFC BANK LTD
03.2020 - 04.2023
- Duties related to Cashier / Teller viz cash receipts and cash payments from customers.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Cross selling of allied products like CASA, FD/RD, TPP products.
- Maintain open and complete communication of escalated cash related issues and queries, strive to provide timely information to close the issue.
- Handle and Maintain various daily cash vouchers and audit related documents.
Junior Relationship Executive ( OPERATION )
MUTHOOT FINANCE LTD
08.2016 - 03.2020
- Duties related to Cashier / Teller viz cash receipts , cash payments from / to customers.
- Appraisal of gold loan ornaments, opening / closing of gold loan A/C in CBS System.
- NPA Management : Recoveries in NPA accounts through telephonic follow.
- Cross selling of allied products viz NCD , sale of gold coins , general insurance etc.
- Joint custodian of cash , gold and valuables.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Sales Executive (OPERATION)
VISHWANATH AUTO PARTS
11.2014 - 07.2017
- Duties of bike , moped and scooter stock maintain.
- Billing all spare parts in computer system.
Education
Bachelor of Commerce -
M.S. University
Vadodara Gujarat India04.2014
HSC -
Gujarat Secondary And Higher Secondary Education
Vadodara Gujarat India03.2011
SSC -
Gujarat Secondary Education Board
Vadodara Gujarat India03.2009
Skills
- Management Accounting
- Sincere & Hard Working
- Ability to identify and Recommend customer solutions
- Good knowledge of banking products
- Good knowledge of MS Office including MS Excel
- Software knowledge of Tally, Crm Next , Finone , Flexcube , CBS
Certification
All achievement by achieve in HDFC BANK LTD.
- Star Service Excellence Award -August 2020 to March 2021
- GH'S Medal Of Honour ( Oct -Nov 2021)
- Meet & Greet Contest April 2022
- Credit Card Monsoon Drive Gold Medal 2022
- Fixed Deposits Champions - August 2022
Languages
English
Hindi
Gujarati
Marathi
Timeline
Credit Admin Executive
SMFG INDIA CREDIT CO LTD (Xpheno Pvt Ltd.)
04.2023 - Current
Assistant Manager
HDFC BANK LTD
03.2020 - 04.2023
Junior Relationship Executive ( OPERATION )
MUTHOOT FINANCE LTD
08.2016 - 03.2020
Sales Executive (OPERATION)
VISHWANATH AUTO PARTS
11.2014 - 07.2017
Bachelor of Commerce -
M.S. University
HSC -
Gujarat Secondary And Higher Secondary Education
SSC -
Gujarat Secondary Education Board
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