Saurabh Dandekar
Network Engineer L2
Nagpur
Summary
Results-driven Network Engineer with 5+ years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
5
5
years of professional experience
1
1
Language
Work History
Network Engineer L1 & L2
Intech Online Pvt. ltd
01.2023 - 03.2026
- Troubleshoot L2 protocol, VLAN, STP, ARP, and port security.
- In-depth knowledge and hands-on experience in IP subnetting, TCP/IP, NAT, DHCP, and DNS. Working on h8-SSRMS ticketing tool and maintaining SLA.
- Configuration and troubleshooting of LAN technologies, like VLAN, VTP, inter-VLAN routing, VLAN trunking, and EtherChannel.
- Configuration and troubleshooting of routing protocols, like EIGRP and OSPF.
- Troubleshooting network performance problems and isolating the issues.
- Capture and analyze net flow data utilizing PRTG and WhatsApp Gold.
- Documenting all communication with customers in the CRM.
- Interact with project management teams, upper-line engineers, and service desk engineers on a regular basis.
- Communicating effectively with internal and external audiences, with varying levels of technical expertise.
- Troubleshooting the connectivity and speed issue by using AnyDesk, UltraViewer, and TeamViewer.
- Expert-level knowledge of the OSI model and TCP/IP protocol suite.
- Good understanding of password recovery on Cisco devices. Comprehensive troubleshooting approach (from Level 1 to Level 7 of OSI).
- Clear understanding of the DHCP DORA process, routing table fields, and how a router uses the routing table for making routing decisions.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Desktop Support
Brinks India Pvt.Ltd. (Axis Bank Currency Chest) Nagpur
01.2021 - 2023
- Troubleshooting of the network.
- LAN Network.
- CCTV cabling.
IT Network Engineer L1
Mach1 Broadband
Nagpur
02.2017 - 06.2021
- Configuration and installation of routers and switches (Cisco, Maipu, Huawei).
- Experience in working with Cisco switches (SF300-24, 3600, Catalyst) and creating and managing VLANs, port security, trunking, STP, inter-VLAN routing, and LAN security.
- Password Recovery, Backup, and Restore of iOS and Startup Config, Cisco Discovery Protocol.
- Use of monitoring tools to diagnose and troubleshoot network failures, using monitoring tools like PRTG.
- Coordinated with the client's concerns and complaints, and took effective steps to resolve them.
- Troubleshooting connectivity and speed issues by remotely using AnyD, Team viewer, or Ultra viewer.
- Wireless Configuration, Wireless Security – WEP, WPA/WPA2, MAC Authentication.
Education
Bachelors of Commerce - B.Com
Yashwantrao Chavan Maharashtra Open University
Nagpur01-2020
Higher Secondary School Certificate - HSSC
Abhinandan Jr. College
Nagpur01-2013
Maharashtra Secondary School Certificate - SSC
Abhinandan Jr. College
Nagpur01-2011
Skills
Network configuration
Network Monitoring tools
Technical support
IP addressing and subnetting
User support
Remote work support
Hardware installation
Wireless networks troubleshooting
Timeline
Network Engineer L1 & L2
Intech Online Pvt. ltd
01.2023 - 03.2026
Desktop Support
Brinks India Pvt.Ltd. (Axis Bank Currency Chest) Nagpur
01.2021 - 2023
IT Network Engineer L1
Mach1 Broadband
02.2017 - 06.2021
Higher Secondary School Certificate - HSSC
Abhinandan Jr. College
Maharashtra Secondary School Certificate - SSC
Abhinandan Jr. College
Bachelors of Commerce - B.Com
Yashwantrao Chavan Maharashtra Open University
Declaration
I, hereby declare that all the statements made in above application are true and correct to the best of my knowledge and belief, if given an appointment I assure you that I will do my work very sincerely.
Date:
Place: Nagpur
Sincerely,
(Saurabh Dandekar)