SAURABH KUMAR PANDEY
Operations & Business Development
Lucknow
Summary
Experienced retail operations professional with 10 years in sales and marketing, specializing in business development and brand management. Demonstrated ability in channel management and strategic planning. Focused on contributing to organizational goals and enhancing operational efficiency.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Business Development Manager
Havells India LTD.
05.2023 - Current
- Spearhead the opening of new brand shop stores in both new and existing markets, driving growth and increasing market share.
- Oversee 3 Team leadership & ISP productivity, identify areas for improvement, and develop training programs to enhance performance and efficiency.
- Design and implement visually appealing planograms for new and existing stores, ensuring consistency with brand standards and maximizing sales potential.
- Foster relationships with electricians and retailers through regular meets at Galaxy, exploring opportunities to increase business partnerships and drive revenue growth.
- Develop and execute marketing strategies to boost footfalls and sales, leveraging insights from market trends, customer behavior, and sales data.
- Provide operational support and guidance to franchisees & ensuring consistency with brand standards.
- Leverage experience in managing large-scale retail operations, having successfully handled business worth INR 72crores across 24FOFO brand shops, and apply this expertise to drive future growth and expansion.
AREA MANAGER - OPERATIONS
Lenskart.com
07.2021 - 03.2023
- Managed Home Try-On Business for Pune & Nagpur, generating over ₹6 Cr in annual revenue.
- Strategically optimized key KPIs including Attendance, Conversion Rate, NPS, and Reverse.
- Led a high-performing team of 45 Front End Executives, 1 Cluster Optometrist, and 2 Team Leaders to drive results.
- Achieved consistent 110% month-over-month business growth with a 100% conversion rate.
STORE MANAGER
RELIANCE RETAIL LTD
12.2020 - 07.2021
- Responsibly drive business for Reliance LFR. (100% ROT). Handled a team of 30+ Sales staff.
- Driven by KPI's by organizing in store Promotions, Ensuring correct VM.
- On the job training to Sales Staff for upselling, Cross Merchandising, Improving ATV.
- Increased Customer walk-in through BTL activities.
STORE MANAGER
ATHLETE'S Co, APPAREL Group
01.2018 - 02.2018
- Successfully managed high-traffic retail outlets in Dubai Mall and Midriff City Centre, optimizing operational efficiency.
- Oversaw daily store operations within budget, achieving a 100% Return on Turnover.
- Led and motivated sales teams to enhance performance, driving consistent sales growth.
- Conducted accurate sales forecasting and rigorous performance monitoring to ensure 100% business targets were met.
- Maintained optimal stock levels, prioritized best-selling items, and coordinated seamlessly with merchandising, warehouse, and distribution teams.
DIVERSITY OFFICER-RETAIL NORTH
BATA INDIA LTD
10.2014 - 12.2017
- Spearheaded retail operations for flagship and family NFT concepts, driving sales and brand visibility.
- Optimized daily store performance within allocated budgets, ensuring operational excellence and cost efficiency.
- Achieved 100% Return on Turnover (ROT), maximizing profitability and resource utilization.
- Ensured seamless stock availability of best-selling articles, enhancing customer satisfaction and sales.
- Collaborated effectively with merchandising, warehouse, and distribution teams to streamline supply chain processes.
Education
MBA - Marketing Management
05.2014
Bachelor of Arts - Bachelor of Arts
05.2012
Skills
Retail Operations
Business Expansion
Channel Management
Business Development
Store Management
Team Management
Sales Management
Marketing management
Corporate Sales
Visual Merchandise
Product Training
Negotiation skills
MS Excels
Interests
Marketing, Travelling, Team Sports, Reading Books
Software
Strong communication and interpersonal skills Proven ability to work collaboratively in a team environment Excellent time management and organizational skills Quick learner with high adaptability
Timeline
Business Development Manager - Havells India LTD.
05.2023 - Current
AREA MANAGER - OPERATIONS - Lenskart.com
07.2021 - 03.2023
STORE MANAGER - RELIANCE RETAIL LTD
12.2020 - 07.2021
STORE MANAGER - ATHLETE'S Co, APPAREL Group
01.2018 - 02.2018
DIVERSITY OFFICER-RETAIL NORTH - BATA INDIA LTD
10.2014 - 12.2017
Sri Balaji Society - MBA, Marketing Management
Lucknow University - Bachelor of Arts, Bachelor of Arts