Saurabh Mishra
Bangalore,TG
Summary
Dynamic Operations Manager with over 12 years of expertise in business operations, sales performance management, data analytics, and strategic planning. Proven track record in optimizing sales and operational processes while driving data-led decision-making to enhance business intelligence at leading tech companies such as Lenovo, Zebronics, and Intex. Proficient in leveraging analytical insights to streamline workflows and boost efficiency, fostering a culture of continuous improvement. Committed to delivering exceptional results through innovative strategies and collaborative leadership that inspires teams to excel.
Overview
15
15
years of professional experience
Work History
Product Operations Manager
Lenovo India Pvt. Ltd.
Bangalore
04.2023 - Current
- Executed backend pricing adjustments for product SKUs, guaranteeing precise and prompt integration of promotional costs and deals into internal databases.
- Formulated a comprehensive strategy for forecasting and supply planning to enhance promotional effectiveness.
- Led cross-functional teams to streamline product operations and enhance delivery efficiency.
- Developed executive dashboards and scalable BI frameworks to facilitate data-driven QBRs and enhance strategic decision-making.
- Monitored product performance. Collected customer feedback. Assisted in sharing insights for continuous improvement.
Sales Operations Manager
Lenovo India Pvt. Ltd.
Bangalore
06.2021 - 03.2023
- Oversaw comprehensive e-tail operations, encompassing sales forecasting, weekly inventory planning, and performance tracking across multiple platforms.
- Spearheaded delivery of actionable business insights through comprehensive analysis of sales, supply chain, and financial data.
- Developed and sustained dynamic dashboards and reports in Power BI and Excel to empower leadership in making data-driven decisions.
- Assisted in conducting TAM analysis and validating market share using IDC and GFK data. Supported quarterly business reviews by preparing relevant insights and reports.
- Partnered with online sales team to oversee accurate product listings and pricing updates.
- Optimized sales reporting processes to improve data accuracy and accessibility.
Assistant Manager - MIS
Lenovo India Pvt. Ltd.
Bangalore
08.2020 - 05.2021
- Developed and implemented KPIs to evaluate business decision effectiveness.
- Led cross-functional teams to implement process improvements, enhancing operational efficiency.
- Analyzed sales data to identify trends, informing strategic decision-making for product launches.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Assistant Manager - MIS & Admin
Vasu Enterprise
Bangalore
05.2017 - 01.2020
- Supervised team performance to enhance efficiency in sales operations.
- Executed advanced Excel functions, including VLOOKUP, HLOOKUP, and pivot tables, to analyze and visualize sales performance across products and branches.
- Synthesized actionable insights through data interpretation to empower sales teams in executing strategic action plans.
- Oversaw stock purchasing and inventory management processes.
- Managed purchase requisitions, payment requests, and office correspondence to ensure efficient operations.
- Developed and implemented operational strategies to enhance team efficiency and productivity.
Assistant Manager - MIS
Zebronics India Pvt Ltd
Bangalore
10.2015 - 04.2017
- Analyzed and consolidated data from multiple sources to create weekly, monthly, and quarterly performance reports across business lines and operations.
- Performed advanced Excel functions (VLOOKUP, HLOOKUP, Pivot Tables, data compiling) to track and visualize product-wise and branch-wise sales performance.
- Developed and maintained daily sales dashboards to monitor real-time performance across regions and SKUs.
- Generated actionable insights through data interpretation, supporting sales teams in implementing strategic action plans.
- Designed innovative dashboard layouts and visual reports to summarize sales trends, highlight gaps, and present performance metrics to management.
- Conducted competitive analysis and market trend studies to support marketing and sales strategy refinement.
- Coordinated logistics, transport, and travel activities for internal teams and external events, ensuring operational efficiency.
MIS Executive
Intex Technologies India Ltd
Bangalore
03.2011 - 10.2015
- Compiled and analyzed data to generate accurate weekly, monthly, and quarterly reports, collaborating closely with various business units and operations teams.
- Monitored daily sales performance at both product and branch levels, ensuring consistent tracking of overall branch sales.
- Delivered detailed MIS reports and actionable insights to management, facilitating informed decision-making.
- Analyzed sales trends and projections, recommending tools and strategies to enhance productivity and identify improvement opportunities.
- Led and supervised the MIS team to ensure high-quality, timely reporting.
- Conducted regular audits of sales and operational databases to ensure data accuracy and integrity.
Education
MBA - HR
Elliam University
New Delhi06-2012
DCA -
Sterlite Training Institute
BCA -
MCRP University
Bhopal, India2007
Skills
- Sales operations management
- KPI tracking and analysis
- Data analysis and visualization
- Strategic planning
- Process optimization
- Project and inventory coordination
- Data visualization dashboards
- Data reporting with SQL
- Competitive analysis
- Sales enablement
Languages
English
Timeline
Product Operations Manager
Lenovo India Pvt. Ltd.
04.2023 - Current
Sales Operations Manager
Lenovo India Pvt. Ltd.
06.2021 - 03.2023
Assistant Manager - MIS
Lenovo India Pvt. Ltd.
08.2020 - 05.2021
Assistant Manager - MIS & Admin
Vasu Enterprise
05.2017 - 01.2020
Assistant Manager - MIS
Zebronics India Pvt Ltd
10.2015 - 04.2017
MIS Executive
Intex Technologies India Ltd
03.2011 - 10.2015
MBA - HR
Elliam University
DCA -
Sterlite Training Institute
BCA -
MCRP University