SAURABH RAJPUT
Mumbai
Summary
A passionate & motivated leader with consistency in delivering bottom line results, Strong ability to look for ways to improve and promote quality; demonstrate accuracy and thoroughness Skills Summary Hands on Leader Time management Ability to multitask Decision-making Guest Focus Proactive Upbeat regional operations manager with positive approach and rational method of thinking. Excellent communication skills paired. Well-versed in recruiting employees, identifying new, lucrative business opportunities, and suggesting corrective services. Organized and strategic professional offering several-years of experience in field.
Overview
10
10
years of professional experience
Work History
Area Operations Manager
K- Hospitality (Copper chimney)
Mumbai
04.2024 - Current
- Established annual budgets for the area operations department; monitored spending against budget targets.
- Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.
- Collaborated with other departments to develop strategies that would improve overall organizational effectiveness.
- Motivated staff members towards achieving goals set out by upper management.
- Conducted regular safety inspections to identify potential hazards or risks.
- Created detailed reports outlining operational metrics such as production output, labor costs.
- Analyzed financial data such as sales reports to determine areas for improvement and cost savings initiatives.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Oversaw financial management, budget management, accounting and payroll activities.
Senior Operations Manager
Bellona Hospitality Services
01.2023 - 04.2024
- Sales Achievement
- Marketing Management
- Cost Optimization & Business Controls
- Customer Service Management
- Vendor Management
- SOP Adherence & Audits - Financial/ Food Quality
- Coach, maintain and deliver on the brand promise of excellent Customer Service to every guest of each restaurant
- Train and coach all levels of restaurant management to brand standards
- Utilize systems, tools and resources, to maximize positive impact upon the P/L of each restaurant
- Train and develop the ability of individual restaurant Managers to start and maintain Local Store Marketing Programs
- Schedule and conduct training sessions with Store Managers and bellow level
- Source, interview and supervise training of external management new hires
- Spot and scheduled cash and inventory audits at each restaurant
- Responsible for store total restaurant operations and store P&L
Senior Restaurant Manager
Poult American bar & Bistro
Mumbai
01.2022 - 01.2023
- Plan and direct all restaurant operations by setting operating goals and objectives
- Responsible for overseeing the operation of restaurant Including Hiring
- Have contributed to increase beverage sales by 8% month on month
- Over all 6% sales growth by identifying guest needs
- Coordinating and optimizing front and back house restaurant operation, controlling operational costs and promoting efficiency
- Social media ratings improved to 4.4/5
Restaurant Manager
Ishaara
Mumbai
01.2021 - 01.2022
- Being a part of pre-opening team handled project detailing, menu development, costing, vendor management & negotiations, recruiting, training the team, purchasing, etc
- To successfully launch and run the restaurant
- Coordinating daily restaurant management operations
- Delivering superior food and beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to restaurant customer complaints
Restaurant General Manager
Pizza Hut
Mumbai
01.2020 - 01.2021
- Plan and direct all restaurant operations by setting operating goals and objectives
- Responsible for overseeing the operation of restaurant Including Hiring, Scheduling and ordering, being a training co-ordinate of the store majorly responsible for staff training and Creating bench plan for the team to match training timelines and business needs, responsible to Plan and monitor restaurant sales, revenue and EBITA
Restaurant Manager
Rassasy by Barcelos
Mumbai
01.2019 - 01.2020
- Being a part of pre-opening team handled project detailing, menu development, costing, vendor management & negotiations, recruiting, training the team, purchasing, etc
- To successfully launch and run the restaurant.
Restaurant Manager
Chili's American Grill & Bar
Mumbai
01.2018 - 01.2019
- A front line leader with team of 50 making sure guest satisfaction is maintained above the standards of the company
- Coordinating and optimizing front and back house restaurant operation, controlling operational costs and promoting efficiency
- Social media ratings improvement to 4.8/5
Certified Shift Leader
Chili's American Grill & Bar
Mumbai
01.2017 - 01.2018
- To lead the bar team in delivery of cocktail and mock-tails with in time limit and follow serve safe standers of cleaning and hygiene
Bartender
Chili's American Grill & Bar
Mumbai
01.2017 - 01.2018
- To deliver best guest service experience by following Companies standers
Server
Chili's American Grill & Bar
Mumbai
01.2015 - 01.2017
- To deliver best guest service experience by following Companies standers
Education
Higher Secondary -
Amardeep High School
01.2014
Senior Secondary -
Amardeep High School
01.2012
Skills
- Hands on
- Leader
- Time management
- Ability to multitask
- Decision-making
- Guest Focus
- Operational Efficiency
- Forecasting
- Strategic Planning
Additionalinformation
U2597003, 01/15/30, True
Timeline
Area Operations Manager
K- Hospitality (Copper chimney)
04.2024 - Current
Senior Operations Manager
Bellona Hospitality Services
01.2023 - 04.2024
Senior Restaurant Manager
Poult American bar & Bistro
01.2022 - 01.2023
Restaurant Manager
Ishaara
01.2021 - 01.2022
Restaurant General Manager
Pizza Hut
01.2020 - 01.2021
Restaurant Manager
Rassasy by Barcelos
01.2019 - 01.2020
Restaurant Manager
Chili's American Grill & Bar
01.2018 - 01.2019
Certified Shift Leader
Chili's American Grill & Bar
01.2017 - 01.2018
Bartender
Chili's American Grill & Bar
01.2017 - 01.2018
Server
Chili's American Grill & Bar
01.2015 - 01.2017
Higher Secondary -
Amardeep High School
Senior Secondary -
Amardeep High School
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